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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 531-540 out of 1369

DR

David R

08/17/22

4 out of 5

"Funcional para comunicaciones"

What do you like best about CloudTalk? la facilidad de la interfaz para realizar las llamadas, ya que con colocar el número de manera rapida se puede iniciar la llamada

DN

Daniel N

08/17/22

3.5 out of 5

"Lo uso diariamente y es funcional, sin embargo hay algunas fallas en tema de comunicación"

What do you like best about CloudTalk? la facilidad para contestar llamadas y realizarlas. What do you dislike about CloudTalk?

CK

Carlisle K

08/17/22

4.5 out of 5

"Cloud talk has change the way we do business"

What do you like best about CloudTalk? The internal system is very user friendly and allows us to really connect with our customer base fast! What do you dislike about CloudTalk?

AU

Anonymous User

08/15/22

4 out of 5

"important product but there are some issues"

What do you like best about CloudTalk? call history by agent , call recordings and outbound follow up What do you dislike about CloudTalk?

RD

Romeo Dobos

08/15/22

5 out of 5

It does what it should be

It does what it should be, and has a great integration with HubSpot which was key for us.

RL

Richard L

08/15/22

5 out of 5

"Great app!"

What do you like best about CloudTalk? It was so easy to set up and start using! What do you dislike about CloudTalk?

MG

Martha G

08/15/22

4 out of 5

"Some reps have trouble receiving calls and staying connected!"

What do you like best about CloudTalk? The support i receive on chat or email is fast and accurate. So I have no complaints about the service, the calls are high quality and the feature to call collegues is very nice.

SL

Shane L

08/14/22

4 out of 5

"Good platform with a few workarounds"

What do you like best about CloudTalk? A cloud-based system that integrates well with our CRM - Pipedrive. Bit of work to integrate and set up but the support service was great.

SL

Shane L

08/14/22

4 out of 5

"Good platform with a few workarounds"

What do you like best about CloudTalk? A cloud-based system that integrates well with our CRM - Pipedrive. Bit of work to integrate and set up but the support service was great.

RD

Romeo D

08/13/22

4.5 out of 5

"Great tool if you have HubSpot"

What do you like best about CloudTalk? As I mentioned in the title it's a Great tool if you have HubSpot. The integration works as expected you can map everything up and it's smooth and the tool itself does what it needs to do.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].