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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 511-520 out of 1369

AU

Anonymous User

11/01/22

4 out of 5

"Handy for calling"

What do you like best about CloudTalk? Tool is good and reception is super clear. Did a lot of research on tools and trials and these guys were well on top in price + functonality. Enoying the service so far.

MM

Melissa M

11/01/22

5 out of 5

"AMAZING!!!"

What do you like best about CloudTalk? i like how clear the calls are , the option to type notes besides it , the many options and of course the transfer button to transfer to my colleagues

SM

Steph M

11/01/22

5 out of 5

"Very easy to use and great connection on all my calls to date."

What do you like best about CloudTalk? I work remotely in another country but using a local landline means my calls get answered more often. Handy notes section and integration with Hubspot if you need it.

VO

Vitor O

11/01/22

5 out of 5

"Easy and Practice to use"

What do you like best about CloudTalk? Cloudtalk has a friendly interface, simple and easy to use! Better than many other products with a complex interface. What do you dislike about CloudTalk?

AU

Anonymous User

10/14/22

4 out of 5

"CloudTalk Review"

What do you like best about CloudTalk? Friendly user interface, managing contact information, integration ability with intercom What do you dislike about CloudTalk?

V

Viki

10/09/22

5 out of 5

CloudTalk is really useful

CloudTalk is really easy to use. There is no slowing on the app and you can work fast. The calling to other countries is super easy. I really like working with it because it's making my job easier.

CL

Cristian L

09/29/22

3.5 out of 5

"Great and clear phone quality, but pricing might not be the best"

What do you like best about CloudTalk? We have been using this software and it works great! We use the integration that it has with Front, and is so easy to use that it makes it a nice experiences. And not having to open another website to use it makes it so much better.

LL

Leonidas L

09/29/22

5 out of 5

"Love the integration with Front"

What do you like best about CloudTalk? I usually have at the very list seven apps running for my job, I love the integration CloudTalk has with Front, is super useful I can always be logged in without having to open another app every time I need to call someone.

AB

Adam B

09/23/22

2 out of 5

"Great concepts but not my ideal voip provider"

What do you like best about CloudTalk? Easy to get started. You can really hit the ground running with cloud talk. Doesn't take a lot to begin. What do you dislike about CloudTalk?

AU

Anonymous User

09/19/22

3.5 out of 5

"GENERALLY GOOD WITH SOME LIMITATIONS"

What do you like best about CloudTalk? Easy to use with great intergration to to desktop Hubspot. What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].