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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 501-510 out of 1369

MT

Mohammed Tariq Shah

11/01/22

4.5 out of 5

"Amazing Experience"

What do you like best about CloudTalk? The Sound Quality and Connectivity is the best What do you dislike about CloudTalk?

MT

Mohammed Tariq Shah

11/01/22

4.5 out of 5

"Amazing Experience"

What do you like best about CloudTalk? The Sound Quality and Connectivity is the best What do you dislike about CloudTalk?

AU

Anonymous User

11/01/22

3.5 out of 5

"A great product when it is set up correctly!"

What do you like best about CloudTalk? Integration with hubspot has been such a time saver for our team making calls. What do you dislike about CloudTalk?

AU

Anonymous User

11/01/22

3.5 out of 5

"Good Dialer with Great Potential"

What do you like best about CloudTalk? The upsides of CloudTalk were the speed at which I could make outbound calls using the power dialling function and the user-friendly interface.

AU

Anonymous User

11/01/22

3.5 out of 5

"Efficient, easy user experience, good connectivity"

What do you like best about CloudTalk? The numbers you can provide, high accessibility throughout Europe What do you dislike about CloudTalk?

FV

Fabricio V

11/01/22

5 out of 5

"CloudTalk offers me an unprecedent phone coverage on many territories globally"

What do you like best about CloudTalk? Great coverage of locations in many different countries, this capability was one of the most important benefits, as well as a great cost-benefit relation. I do recomend CloudTalk for your phone tracking resources.

JA

javier a

11/01/22

4 out of 5

"CT is fine"

What do you like best about CloudTalk? CloudTalk is more than fine for BPO companies, has great speed, is easy to use, and also has a cute design. What do you dislike about CloudTalk?

LK

Lilla K

11/01/22

5 out of 5

"Good quality calls, high coverage"

What do you like best about CloudTalk? The interface of Cloudtalk is very user-friendly, and I can make calls to a variety of countries. I work in sales and contact people over the phone all day, so it's the perfect software to use when calling people abroad and getting in touch with them quickly. I like the transfer function a lot, it makes it easier when it comes to getting people to the right place from both sides of the line.

LV

Lauren V

11/01/22

4 out of 5

"Easy, efficient and nicely suited to corporate life"

What do you like best about CloudTalk? Allows you to connect to customers easily, calls can also be transformed internally easily and calls can be tracked on Hubspot to allow you to listen back and take note of anything you missed.

N

Nicolas

11/01/22

5 out of 5

Easy to setup and userfriendly

The system itself is very intuitive and easy to set up. Once you are up and running, the experience of making and receiving calls is smooth. Sending the SMS from a PC is a huge plus!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].