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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 41-50 out of 1369

MP

Maria Paula Arrabal

10/29/25

5 out of 5

Great app for student success managers

I've been using to call my students and it's been a great experience. The app is very easy to use and the call quality is always clean and stable.I really like how it helps me!

DA

Dimple Arora

07/15/25

5 out of 5

Nice and effective tool for…

Nice and effective tool for Communication. must recommended

E

Eyal

05/22/25

5 out of 5

Excellent VoIP Platform for Sales Teams

We've been using Cloudtalk for several months to streamline our outbound sales and support operations, and it's been a game-changer. The call quality is consistently strong, the interface is intuitive, and the integration with our CRM (Pipedrive) was seamless.The real-time analytics and call tagging features have helped our team improve performance and stay organized. Their support team is also responsive and genuinely helpful whenever we’ve needed assistance.Highly recommended for any team ...

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C

Callum

05/16/25

5 out of 5

Fantastic Service for Calling

Fantastic Service for Calling. Very fast customer service, fantastic calling quality and overall brilliant service. They even recommended an incredible headset for me as well for free. Will be a customer for life.

LS

Liam Scholes

05/16/25

5 out of 5

Great system

Great system. really easy to use, can switch numbers easily and support are quick to respond

S

Serkan

05/14/25

5 out of 5

The cloud phone calling works just perfect

The cloud phone calling works just perfect and you can even join a call of you teammates.

NR

Nitharshan Ranjan

04/26/25

5 out of 5

Top notch experience

Its been 6 months im using cloudtalk in my curr Organization, having a very smooth experience handling calls to different countries and keeping a track of it. Seamless experience especially for middleeast calls. Highly recommended

Z

Zee

03/26/25

5 out of 5

Cloudtalk has been really essential…

Cloudtalk has been really essential software for me to connect with my clients. It's well synced my Crm which make daily work really efficient and easy.Best calling Software.

O

Orla

03/04/25

5 out of 5

Loving using Cloudtalk with my CRM

Loving using Cloudtalk with my role - really nicely integrated and works great with my CRM

DR

David R

03/04/25

5 out of 5

Impossible to improve the quality/price ratio

I am very happy with this tool. It offers excellent value for money and the customer service is exceptional. I loved the follow-up calls to make sure the programme was meeting my goals. In addition, the day-to-day support is fast and efficient - a great choice!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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