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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 31-40 out of 1369

CG

Clayton Gilvar

11/07/25

5 out of 5

Omar was great

Omar was great, knowledgeable and asked good questions to understand how Cloudtalk could help my business. Appreciated the non-pushy sales approach.

AH

Alvaro Heredero

11/05/25

5 out of 5

great start!

It's been a year using cloudtalk. No issues at all. Onboarding was simple, daily use GREAT. Admin functions are more than enough for medium sized business.

AF

Augusto Ferreira

11/01/25

5 out of 5

Cloudtalk is a phenomenal tool

Cloudtalk is a phenomenal tool, the best dialer I have used so far, my team is loving it

RK

Rafael Ken Otani

11/01/25

5 out of 5

Estable and solid connection.

Estable and solid connection during calls.I’ve been using CloudTalk for the past four months, and the software has provided a very stable connection. I haven’t experienced any issues so far. Calls are recorded, and the dashboard helps me manage my activities efficiently.

K

Kristina

10/31/25

5 out of 5

Our rep was amazing

Our rep was amazing. We get signed up fast and was offered very competitive pricing. Can't wait to get started with CloudTalk.

NP

Nejc Petain

10/31/25

5 out of 5

Attentive, fast and accomodating! The sales process was smooth and quite frankly amazing!

Well, a few months ago I submitted an inquiry. Within 20 minutes I was on call from someone with CloudTalk. Talk about speed! Then I had a meeting with Ludwig and he has had my back through the whole process! Anything I needed, I got it. I really enjoyed working with someone who knew his stuff and was really fast and effective. I got all the resources I needed, demo access so I could test everything and discover it myself - the way I prefer it. I had many questions, and I got them all ...

Read more

JM

Jean Mina

10/30/25

5 out of 5

Laurent Belanger was able to quickly…

Laurent Belanger was able to quickly activate our account and get the tier we wanted. I was able to use CloudTalk the next morning.

DB

Dexter Blake

10/29/25

5 out of 5

Best uptime and lovely Timezone features

The Uptime is amazing this app never goes offline , love timezones since i make massive amount of dials a day and the international calling as well

AV

Ariel Vargas

10/29/25

5 out of 5

Great use for daily work calls!

I use CloudTalk for daily working calls. When I don't have students text back, my only option is to call them. This app provides me with this facility along with great quality calls. I can also track my calls and review recordings. It's practical and useful!

AZ

Andrej Zupanc

10/29/25

5 out of 5

Fast help from CX

Hood Service

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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