9.6
SpotScore
CloudTalk Reviews in August 2026: User Ratings, Pros & Cons
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CloudTalk Reviews & Ratings
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Spotsaas Editor’s POV
Cloudtalk's customer support team handles number porting and account setup quickly. The platform includes call routing rules, call recording, and detailed call logs—standard features for a cloud phone system. Setup takes 15–30 minutes for most users; verify in your demo that call forwarding rules match your team's workflow before committing. Key limitations: ...Read more
CloudTalk pros and cons
Easy to use interface with direct integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 31-40 out of 1369
CG
Clayton Gilvar
11/07/25
Omar was great
Omar was great, knowledgeable and asked good questions to understand how Cloudtalk could help my business. Appreciated the non-pushy sales approach.
AH
Alvaro Heredero
11/05/25
great start!
It's been a year using cloudtalk. No issues at all. Onboarding was simple, daily use GREAT. Admin functions are more than enough for medium sized business.
AF
Augusto Ferreira
11/01/25
Cloudtalk is a phenomenal tool
Cloudtalk is a phenomenal tool, the best dialer I have used so far, my team is loving it
RK
Rafael Ken Otani
11/01/25
Estable and solid connection.
Estable and solid connection during calls.I’ve been using CloudTalk for the past four months, and the software has provided a very stable connection. I haven’t experienced any issues so far. Calls are recorded, and the dashboard helps me manage my activities efficiently.
K
Kristina
10/31/25
Our rep was amazing
Our rep was amazing. We get signed up fast and was offered very competitive pricing. Can't wait to get started with CloudTalk.
NP
Nejc Petain
10/31/25
Attentive, fast and accomodating! The sales process was smooth and quite frankly amazing!
Well, a few months ago I submitted an inquiry. Within 20 minutes I was on call from someone with CloudTalk. Talk about speed! Then I had a meeting with Ludwig and he has had my back through the whole process! Anything I needed, I got it. I really enjoyed working with someone who knew his stuff and was really fast and effective. I got all the resources I needed, demo access so I could test everything and discover it myself - the way I prefer it. I had many questions, and I got them all ...
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JM
Jean Mina
10/30/25
Laurent Belanger was able to quickly…
Laurent Belanger was able to quickly activate our account and get the tier we wanted. I was able to use CloudTalk the next morning.
DB
Dexter Blake
10/29/25
Best uptime and lovely Timezone features
The Uptime is amazing this app never goes offline , love timezones since i make massive amount of dials a day and the international calling as well
AV
Ariel Vargas
10/29/25
Great use for daily work calls!
I use CloudTalk for daily working calls. When I don't have students text back, my only option is to call them. This app provides me with this facility along with great quality calls. I can also track my calls and review recordings. It's practical and useful!
AZ
Andrej Zupanc
10/29/25
Fast help from CX
Hood Service
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].