9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
Efficiently elevate call center performance.
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 471-480 out of 1369
AU
Anonymous User
11/14/22
"Great product, nice for small teams"
What do you like best about CloudTalk? Simple Interface and quick response time is helpful. It's relatively cheap for a small team What do you dislike about CloudTalk?
RC
Ricardo C
11/14/22
"Cloudtalk is a fine phone software, but could be improved in some aspects"
What do you like best about CloudTalk? Cloudtalk is easy to connect and get started, just a simple click and you are online. It got a simple to use user interface and good calls quality.
RC
Ricardo C
11/14/22
"Cloudtalk is a fine phone software, but could be improved in some aspects"
What do you like best about CloudTalk? Cloudtalk is easy to connect and get started, just a simple click and you are online. It got a simple to use user interface and good calls quality.
MB
Muneer B
11/12/22
"It works amazingly well, Just need some bug fixes."
What do you like best about CloudTalk? It has good connectivity, Sounds are clear enough to understand properly.This software works pretty well, But sometimes there are connection problems wherein we can't hear the person on the line but he can hear us. Also when we call somebody, the ring will not be audible to us but it rings in the background. Overall experience is good but cloud talk can be incredible after some minor bug fixes.
AI
Adriána Imrichová
11/12/22
Great tool
A user-friendly tool for small businesses providing customer service with several advanced call center features. All you need in one tool for a great price. They offer a free trial to see how their features work, and you can choose from integration options according to your preferences.
CV
Caidan V
11/11/22
"Good call quality and stable network but some key updates needed"
What do you like best about CloudTalk? Automatic recording of all the calls is extremely useful working in sales. Allows for call reviews and feedback. The call quality is always very good with stable connection.
CV
Caidan V
11/11/22
"Good call quality and stable network but some key updates needed"
What do you like best about CloudTalk? Automatic recording of all the calls is extremely useful working in sales. Allows for call reviews and feedback. The call quality is always very good with stable connection.
AW
Ashley W
11/10/22
"Great experience, rarely any issues."
What do you like best about CloudTalk? I like that I can prioritise the task I have using the filters and I really like how easy it is to set mass tasks. What do you dislike about CloudTalk?
HS
Harry S
11/10/22
"Great app!"
What do you like best about CloudTalk? fast app, very informative when linked with hubspot. What do you dislike about CloudTalk?
JS
Jonathan s
11/10/22
"Intuitive and friendly"
What do you like best about CloudTalk? Cloudtalk is a very intuitive and user-friendly tool with a modern interface in both platforms internet console/dashboard and desktop application + a plugin to make dialing easily
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].