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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 481-490 out of 1369

V

Vitor

11/09/22

5 out of 5

friendly interface and easy to use

Cloudtalk has a friendly interface, simple and easy to use! Better than many other products with a complex interface. As I have the plugin installed in chrome, sometimes cloud talk identifies any sequence of numbers as a telephone. Cloud Talking is helping us to integrate all the countries that the company I work for gives a technical support to.

JB

Jawad B

11/08/22

4 out of 5

"Good Cloud Calling Solution for Inside Sales Teams"

What do you like best about CloudTalk? Very simple and easy to use UI. Good connectivity and network.

CB

Chad B

11/07/22

4.5 out of 5

"CloudTalk is simple to use and has high potential."

What do you like best about CloudTalk? CloudTalk has a simple design and interface but allows for a lot of flexibility. Making outgoing calls is easy, and the incoming call queue is accurate for bouncing between agents.

EP

Emily P

11/04/22

4 out of 5

"We love cloud talk!"

What do you like best about CloudTalk? We really enjoy using cloud talk as a business as it allows us to all to call from one number to multiple countries around the world! We can have it on our laptops AND phones - great platform!

DW

Devin W

11/04/22

4 out of 5

"Convenient with many useful features"

What do you like best about CloudTalk? I like that while creating follow up tasks, Cloudtalk automatically recognizes the type of the task based on what you write in its integration with Hubspot. It works well in this regard.

AU

Anonymous User

11/04/22

5 out of 5

"Exceeding Expectations"

What do you like best about CloudTalk? The platform is easy to use, integrates well with our CRM, and the support via the chat function and via email is quick and the agents seem to know what they are talking about. Overall a great experience so far.

AU

Anonymous User

11/03/22

4 out of 5

"Experience review after 3 weeks of usage"

What do you like best about CloudTalk? The price quality ration of the tools is great. Only 4 stars because from time to time the connection is lacking which is annoying if you are on a call. I assume this is not an issue from cloudtalk rather from my internet connection. If I have a stable connection all is fine.

AU

Anonymous User

11/03/22

4.5 out of 5

"Easy to setup, good price and friendly UX"

What do you like best about CloudTalk? The system is very easy to set up, you can be up and running in less than hours (basic setup). Easy to navigate, clean design. The pricing is suitable for the offered features.

AU

Anonymous User

11/02/22

2.5 out of 5

"basic app"

What do you like best about CloudTalk? easy to use not complicated, it has he basic options, good calls quality What do you dislike about CloudTalk?

FD

Fran D

11/02/22

4 out of 5

"Great app for customer service IVR systems"

What do you like best about CloudTalk? It's super simple to set up a professional call center platform using their IVR functions. What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].