9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
Efficiently elevate call center performance.
Add to compare
Starts from $25 / User / Month when Billed Yearly
CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
Filter results
Sort by :
Showing 461-470 out of 1369
AU
Anonymous User
11/21/22
"Cloudtalk Review"
What do you like best about CloudTalk? I like the fact that it's very simple and straightforward to use. What do you dislike about CloudTalk?
AM
Aleksander M
11/18/22
"Good when it works, complete disaster when there is a problem"
What do you like best about CloudTalk? When it works it has a good quality of calls, great API offering almost every functionality you would need. Support is sometimes very responsive (depends ona day and the problem).
SS
Sam S
11/16/22
"great platform to use"
What do you like best about CloudTalk? great platform to use for making calls and automatically records them. Cloud talk also has integration for CRM systems, so makes my working day all that bit easier
AU
Anonymous User
11/15/22
"Incredible"
What do you like best about CloudTalk? You can use cloudtalk to talk to people, which is important to me because I talk to a lot of people so cloudtalk comes in handy, since it allows you to talk to people
SG
Sachin G
11/15/22
"The calls quality are really good"
What do you like best about CloudTalk? Easier to reach out to clients across the globe What do you dislike about CloudTalk?
AE
Abdallah E
11/15/22
"Use very often for work"
What do you like best about CloudTalk? The thing I find that is the most beneficial aspect of cloudtalk would be the quality of the call. I have used many different dialers before, but out of all the ones that I have used, none compare in terms of the call quality.
AU
Anonymous User
11/15/22
"Might not be right for us"
What do you like best about CloudTalk? The customer service is very responsive, even if they can't always solve the problem. What do you dislike about CloudTalk?
JC
Jody-Ann C
11/15/22
Works well for a sales position
I make and receive multiple calls daily so I like that there is a notes feature in the app so I can collect info while I am on a call. It helps me to organize by having calls and notes in one place. The app also stores call history and marks missed call numbers I haven't gotten back to as yet. What I dislike, If I forget to confirm your notes while I am on a call and the call ends before I do this, I lose the notes. I hope that this can be fixed to prevent this from happening.
JC
Jody-Ann C
11/15/22
"Works well for what I need"
What do you like best about CloudTalk? I like that there is a notes feature in the app so I can collect info while I am on a call. The app also stores call history and marks missed call numbers I haven't gotten back to as yet.
AU
Anonymous User
11/15/22
"Might not be right for us"
What do you like best about CloudTalk? The customer service is very responsive, even if they can't always solve the problem. What do you dislike about CloudTalk?
Free vendor scorecard
Evaluate CloudTalk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score CloudTalk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].