9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 441-450 out of 1369
NH
Nick H
02/10/23
"CloudTalk for Taiwan & Hong Kong Business"
What do you like best about CloudTalk? Able to switch to Taiwan or Hong Kong numbers before dial out What do you dislike about CloudTalk?
JD
Jackie D
01/12/23
"excelente"
What do you like best about CloudTalk? la agilidad y distribucion de las funciones, ya que es muy facil acceder a las funciones. What do you dislike about CloudTalk?
AI
Adriána I
12/23/22
"Handy tool with several intelligent features."
What do you like best about CloudTalk? We appreciate a free trial and a friendly customer service team with nice people, plenty of useful features (call recording, call touring) and very easy integration.
AU
Anonymous User
12/14/22
"Good value for a fair price!"
What do you like best about CloudTalk? Fast implementation, easy to use, enough functionalities, helpful support team, sync with our CRM. What do you dislike about CloudTalk?
AU
Anonymous User
12/14/22
"Intuitive dashboard and great call quality"
What do you like best about CloudTalk? Intuitive design and interface. Easy to make outbound calls. Accurate call queuing. Good value for money - customer service is efficient and helpful.
BB
Barbora B
12/12/22
"Very useful and user-friendly tool for customer service and sales department with great features."
What do you like best about CloudTalk? User-friendly, free trial and pricing suitable for smaller businesses, integration options. What do you dislike about CloudTalk?
MK
Matej K
12/12/22
"Perfect call center & outstanding support"
What do you like best about CloudTalk? CloudTalk offers every contact center feature that is necessary for our company to provide great customer service to our customers. We like visual IVR, easy-to-setup callback setup and various integration that enhance our workflows. And their support! I feel like this part of the SaaS business is underestimated very often and makes a huge difference, especially for us.
MK
Martin K
12/12/22
"Super tool to support and manage our feedback"
What do you like best about CloudTalk? The best part is that everything works on VoIP. Feedback is recorded and can be easily evaluated and commented on. If we sync the whole thing with our CRM, everyone has an overview of everything they need to know.
MK
Matej Kukucka
12/10/22
Great value
CloudTalk is an amazing contact center solution with a great visual IVR builder, solid call recording & monitoring, and outstanding support team.
AU
Anonymous User
12/07/22
"I didn't had any trouble. sometimes I need to restart it to receive the calls"
What do you like best about CloudTalk? That I can set if I want to pop up to show my calls, or I can use it as a "so not disturb" mode. What do you dislike about CloudTalk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].