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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 431-440 out of 1369

MR

merieme r

02/17/23

4 out of 5

"Great experience"

What do you like best about CloudTalk? It is a smart software with different features. What do you dislike about CloudTalk?

GA

Guillermo A

02/17/23

4 out of 5

"Strong performance on very different devices"

What do you like best about CloudTalk? Top notch support team, super quick and useful answers What do you dislike about CloudTalk?

CK

Christopher K

02/17/23

4.5 out of 5

"Great for Business"

What do you like best about CloudTalk? So reliabe and easy to use from my mac. easy logging of calls in crm. Easy tracking and recording in Gong. Account information also visible and editable from within CloudTalk. Makes my life as seller overall easier.

GS

Graciela S

02/17/23

4.5 out of 5

"CloudTalk, is a very useful platform."

What do you like best about CloudTalk? the app is the most useful. It has many useful functions for sales agents in the process of communicating with customers.

BA

Benjamín A

02/17/23

4.5 out of 5

"Quality and efficiency"

What do you like best about CloudTalk? I like your call quality, and the measurement tools for advisors What do you dislike about CloudTalk?

MP

Max P

02/17/23

4.5 out of 5

"Good tool to use for calling"

What do you like best about CloudTalk? I can call straight from hubspot or the desktop app without having to use my own phone number. What do you dislike about CloudTalk?

RC

Rafit C

02/17/23

4.5 out of 5

"Satisfactory"

What do you like best about CloudTalk? Super easy to use, and super intuitive. Onboarding our VAs is super quick. Overall a straightforward platform to use. What do you dislike about CloudTalk?

JG

Jack G

02/17/23

4.5 out of 5

"Great platform for international calls"

What do you like best about CloudTalk? Cloud talk is a great tool when trying to reach out to new clients, its easy to use interface and dashboard make making calls a breeze. While providing multiple countries as a hub number.

FF

Filip F

02/11/23

5 out of 5

"Helpful and intuitive solution"

What do you like best about CloudTalk? The platform is easy to use and provides a user-friendly interface with great customer support. What do you dislike about CloudTalk?

F

Filip

02/10/23

5 out of 5

Intuitive and user-friendly

This IVR builder stands out with its fantastic visual design, dependable call recording and monitoring, and an exceptional support team.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].