9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
Efficiently elevate call center performance.
Add to compare
Starts from $25 / User / Month when Billed Yearly
CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
Filter results
Sort by :
Showing 411-420 out of 1369
SJ
Samuel J
02/17/23
"Works well good features"
What do you like best about CloudTalk? Good integration Easy to use
FV
Franco V
02/17/23
"Changing from Aircall to Cloudtalk"
What do you like best about CloudTalk? Features, Hubspot integration and closeness of support. What do you dislike about CloudTalk?
RM
Rosie M
02/17/23
"Simple & efficient for making calls & excellent support staff"
What do you like best about CloudTalk? Now all our calls are sync'd to our CRM and it saves our teams time that they can use to call more people now. It's efficient and the app is easy to use. The dashboard is great too.
JS
Justas S
02/17/23
"Great tool for efficient lead contacting"
What do you like best about CloudTalk? I appreaciate the linkage between the phone number and CRM inputs, which helps me to identify the lead without much effort.
AH
Aveen H
02/17/23
"Cloudtalk are excellent!"
What do you like best about CloudTalk? It syncs perfectly with our CRM system to allow us to work quickly and efficiently with our leads. Everything is recorded automatically and it takes the manual work out of it for the sales team. The customer support team are fantastic. They are always available if we need support and are super friendly and helpful. My query is always dealt with really fast.
MK
Michael K
02/17/23
"Good omnichannel on numbers and connection quality"
What do you like best about CloudTalk? That I can use different country related numbers and that the connection quality is very good. What do you dislike about CloudTalk?
SA
Sebastian A
02/17/23
"Extremely great"
What do you like best about CloudTalk? Everything works and anything that doesnt gets fixed asap. What do you dislike about CloudTalk?
ZZ
Zil Z
02/17/23
"CloudTalk is basically efficient and effective"
What do you like best about CloudTalk? The outlook of the app is very cool. The availablme parameters. Actually looks like a phone.The dashboard is very useful.
DG
Dylan G
02/17/23
"Easy to use and useful for sales rep"
What do you like best about CloudTalk? Recording template of voice messages. Game changer. What do you dislike about CloudTalk?
TN
Tu N
02/17/23
"Phoning software that works"
What do you like best about CloudTalk? Integration with hubspot is seamless. App works fine on android. What do you dislike about CloudTalk?
Free vendor scorecard
Evaluate CloudTalk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score CloudTalk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].