9.6
Spot Score

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
Efficiently elevate call center performance.
Add to compare
Starts from $25 / User / Month when Billed Yearly
CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
Filter results
Sort by :
Showing 401-410 out of 1369
DP
Daniel P
02/19/23
"Innovative phone solution"
What do you like best about CloudTalk? I really like CloudTalk app for cloud-based communications. It's user-friendly and offers a variety of features for managing team calls and messages. I appreciate its seamless integration with our CRM and BPM systems. Overall, I highly recommend CloudTalk as a great option for businesses looking for a comprehensive cloud-based communications solution.
DJ
Daniel J
02/19/23
"Cloudtalk fits and exceeds my needs"
What do you like best about CloudTalk? Cloudtalk has a simple-to-use interface that allows carrying out tasks in an easy and quick manner. The ability to switch numbers seamlessly cater for international calls.
AS
Albert S
02/18/23
"Still happy with the service"
What do you like best about CloudTalk? On of the key factors why we use cloud talk is the fact, that we don't loose any inbound call / contact even all our agents are busy, since all contact is recorded. And only if the agent called and reached the client, it will disapear from the to-do list!
IG
Ivan G
02/18/23
"Not bad"
What do you like best about CloudTalk? Overall not a bad app, it's good functionality wise. What do you dislike about CloudTalk?
SS
Sabiha S
02/18/23
"Does the job!"
What do you like best about CloudTalk? It is easy to use and syncs with features on IOS devices What do you dislike about CloudTalk?
CC
Carlos C
02/17/23
"The best dialing tool in the market"
What do you like best about CloudTalk? The availability of data in a couple of clicks, the simplicity of their interface, and the easy-to-understand features. What do you dislike about CloudTalk?
JM
Johanna M
02/17/23
"It's working well and the customer service is great"
What do you like best about CloudTalk? It's simple to use and the fact we can use template is nice What do you dislike about CloudTalk?
AC
Aleksandra C
02/17/23
"great tool for WFH"
What do you like best about CloudTalk? ease of use, good quality, overall great tool to have when working from home or just anywhere What do you dislike about CloudTalk?
AP
Anastasia P
02/17/23
"Love using Cloudtalk while traveling"
What do you like best about CloudTalk? Its very easy to use and am able to connect with all my customers at all times. What do you dislike about CloudTalk?
AT
Andrea T
02/17/23
"Fantastic experience"
What do you like best about CloudTalk? Easy to use, intuitive interface. Analysis and Export always updated. Contact with assistance fast and concrete. I would use it in all my work experiences as the main tool for the Call Center
Free vendor scorecard
Evaluate CloudTalk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score CloudTalk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].