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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 391-400 out of 1369

PC

Pilar C

02/21/23

4 out of 5

"Good"

What do you like best about CloudTalk? It's versatile can be accessed almost from anywhere What do you dislike about CloudTalk?

JC

Juan C

02/21/23

3.5 out of 5

"Cold calling cloudtalk review"

What do you like best about CloudTalk? The ability to listen again the calls with my potential buyers. What do you dislike about CloudTalk?

HA

Hanan A

02/21/23

5 out of 5

"Easy to handle, good connections"

What do you like best about CloudTalk? The recordings of the calls are very helpful to go back to and manage it. What do you dislike about CloudTalk?

DB

Daniela B

02/21/23

5 out of 5

"Cloudtalk is very helpful and easy to use!"

What do you like best about CloudTalk? the integration with SalesForce so you can just click on the numbers on salesforce/apollo/amplemarket or other tools and it will dial directly.

DR

Diana R

02/20/23

5 out of 5

"One of the best calling tools"

What do you like best about CloudTalk? Desktop app is super easy to use, compact and works smoothly. Love that it also enables the the sales team to send and receive SMSs. Love the automatic dialer function that enables the the outbound nr to automatically match the receiver's country prefix.

AO

Amanda O

02/20/23

3.5 out of 5

"Easy to USE"

What do you like best about CloudTalk? I like that I have SMS and phone at my disposal, and it's pretty quick. We do sales where we also have to be on top of our messages - since I have it downloaded on my phone, even if I'm at a grocery shop or something, I can answer.

DT

Dorothea T

02/20/23

4 out of 5

"Great Telecommunications Tool"

What do you like best about CloudTalk? The use of it is very straight-forward, it doesn't have trouble with certain country codes etc. What do you dislike about CloudTalk?

KB

Kaoutar B

02/20/23

3.5 out of 5

"Good experience"

What do you like best about CloudTalk? It gives the opportunity freely without any barriers What do you dislike about CloudTalk?

AU

Anonymous User

02/20/23

4 out of 5

"Useful cloud phone system for a professional use"

What do you like best about CloudTalk? The integrations with our internal tools are great, it's easy to call clients, and the quality of call is great compared to a competitor like Ringover for example.

EC

Eva C

02/20/23

5 out of 5

"Good"

What do you like best about CloudTalk? Being able to call my candidates when i want ! What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].