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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 381-390 out of 1369

DR

Daniel R

02/23/23

4.5 out of 5

"Great tool for make callings more efficient."

What do you like best about CloudTalk? The functionality of retrieving phones from web pages or CRM to easy calling. Also the connection is Great, delay or bad connection problems.

RN

Raphaël N

02/22/23

3 out of 5

"Good experience"

What do you like best about CloudTalk? I think it has a clear interface, efficient enough. What do you dislike about CloudTalk?

AD

Aknur D

02/22/23

3.5 out of 5

"Good for calling"

What do you like best about CloudTalk? It is a good service for the money. You can call as you need and top up the credits as you go. What do you dislike about CloudTalk?

SK

shay k

02/22/23

4.5 out of 5

"Using CloudTalk a phone dialer within Salesforce"

What do you like best about CloudTalk? Easy to configure with Salesforce An amazing connection between CloudTalk and Salesforce

JO

Jack O

02/22/23

4 out of 5

"Good Call Software"

What do you like best about CloudTalk? The ability to quickly take notes on calls, the tagging tool, the phonebook, and rating the contact's mood. What do you dislike about CloudTalk?

RN

Raphaël N

02/22/23

3 out of 5

"Good experience"

What do you like best about CloudTalk? I think it has a clear interface, efficient enough. What do you dislike about CloudTalk?

LD

Luca D

02/22/23

4 out of 5

"intuitive"

What do you like best about CloudTalk? i like CloudTalk for its friendly use, at first sight you understand what function is used for ad how to do an operation.

SR

Suki R

02/22/23

4.5 out of 5

"Connectivity made seamless"

What do you like best about CloudTalk? Firstly, CloudTalk offers a user-friendly interface that is easy to navigate and use. The dashboard provides an overview of all your communication channels, including real-time call and chat statistics, making it easy to manage your customer service team's workload. The platform also provides detailed analytics, enabling you to track call volume, response time, and customer satisfaction metrics.

KS

Kasper Steen H

02/22/23

4 out of 5

"Reliable and straight forward"

What do you like best about CloudTalk? Quality of life in UI/UX are in place to make the use of Cloudtalk fast and easy. Quality of sound is reliable.

AA

Anderson A

02/21/23

4 out of 5

"Bittersweet"

What do you like best about CloudTalk? Easy useI like how easy it is to use, that they have included Spanish on the dashboard and the statistics area. What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].