9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 21-30 out of 1369
MT
Martin Tang
12/07/25
I had a really great experience working with Omar
I had a really great experience working with Omar on setting up my cloudtalk account. He was attentive in understanding and executing on the all the use cases we need the software to do.The platform itself is quite extensive with very robust features.
FM
Fernando M
12/02/25
Great customer service!
Great customer service!My doubt was resolved accurately, and did help me to make things easier for my team. Great experience with your team
FB
Fer B
12/02/25
So far
So far, everything seems to be good, the onboarding has been nice and there are no complaints
MM
Marc Mouannes
12/02/25
Good service overall for startups
Good service overall for startups, good pricing and great for sales (will certainly renew my subscription)
AV
Alejandro Vilgrain
11/26/25
Great onboarding experience very clear…
Great onboarding experience very clear and professional. They answered all my questions and the follow up was done very well. Less than a couple hours to get reply to my email
M
Mick
11/25/25
Great call quality
Very easy to set up and great customer support (kudos to David) when I had questions. Most importantly, all my calls had a good call quality, which is something I was lacking with alternative solutions (e.g. lags) and is a true showstopper for me!
SK
Samuel Kušev
11/24/25
Cloud Talk - Probably the best thing that came out of Slovakia
Cloudtalk seems to be the best solution for companies that need to record their phonecalls and need an overview of the workflow. Their pricing is fair, they provide monthly or yearly plan and you can cancel anytime, which is a great flexibility! The biggest plus is that you dont need to pay some one time fee as a commision for them even starting the service. Their employees are trying to find the best solution for you, so both of us can grow and prosper.Thumbs up!
ZM
Ziad Maged
11/19/25
Amazing quality
Amazing quality, i love the phone app bec it makes it easier for me to follow up on missed calls and make on spot calls if needed. The call quality is also very nice which is a huge advantage.
JR
James Reynolds
11/12/25
We had our issue eventually resolved
We had our issue eventually resolved. We're excited to be onboarded and am looking to increase our number usage in the future.
M
Marc
11/07/25
Great experience
Great experience. Steady and efficient demo, trial and onboarding. Short meetings, clear goals, no pressure,... perfect and thanks to Chris.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].