9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
Efficiently elevate call center performance.
Add to compare
Starts from $25 / User / Month when Billed Yearly
CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
Filter results
Sort by :
Showing 371-380 out of 1369
AU
Anonymous User
02/28/23
"Easy to use and great customer support"
What do you like best about CloudTalk? The app and web interface are clear and easy to use. Call monitoring and call recording are great features.
RV
Rick v
02/27/23
"Makes phone calls with some lag"
What do you like best about CloudTalk? It makes phonecalls and has an easy interface What do you dislike about CloudTalk?
PJ
Parvana J
02/27/23
"Have been using it without a problem for months."
What do you like best about CloudTalk? Automatically shows the local times of the countries I want to call. What do you dislike about CloudTalk?
EH
Emma H
02/27/23
"Moved from Aircall to Cloudtalk- Much better experience"
What do you like best about CloudTalk? Integrates well with Hubspot, really easy to set up and not had any connection issues with calls. What do you dislike about CloudTalk?
FD
Francisco D
02/27/23
"Daily Cloudtalk User"
What do you like best about CloudTalk? The app is user-friendly and you can use the service like a regular phone with a desktop and mobile phone app which is great for mobility. It has a great analytics dashboard too.
CG
Conor G
02/27/23
"Great customer service but some reliability issues"
What do you like best about CloudTalk? Their customer service is outstanding. Super knowledgeable and quick to respond. What do you dislike about CloudTalk?
SD
Sebastian D
02/27/23
"Great user experience! Simple and straight to the point"
What do you like best about CloudTalk? How straight to the point it is, the user-friendliness is well thought out. What do you dislike about CloudTalk?
CC
Caroline C
02/27/23
"great SaaS"
What do you like best about CloudTalk? support is great, had couple of issues with connections and they answered right aways. What do you dislike about CloudTalk?
MM
Maia-Gili M
02/24/23
"Easy, simple, great for finding prospects"
What do you like best about CloudTalk? The most helpful tool about cloud talk is that the numbers I receive are always in tact and reachable. I always have a great time finding the right prospects.
JD
Joanna D
02/23/23
"Top calling tool in 2023!"
What do you like best about CloudTalk? I've tried lots of similar tools and found CloudTalk as the best. Their support team is also very responsive. They fixed my issue having no number assigned right away. Highly recommended!
Free vendor scorecard
Evaluate CloudTalk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score CloudTalk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].