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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 361-370 out of 1369

KF

karima fasya f

03/02/23

5 out of 5

"It's great to use CloudTalk"

What do you like best about CloudTalk? I have tried to make calls to various countries, and it's easy to connect, And there is a time of the country we made called, it's great and efficient.

DB

Donald B

03/01/23

3.5 out of 5

"Reliable calling system"

What do you like best about CloudTalk? It covered all the basics and was great at recording and call activity analysis What do you dislike about CloudTalk?

JG

Jodi G

03/01/23

4 out of 5

"Wonderfully seamless experience"

What do you like best about CloudTalk? I like the fact that you can add a contact list and bulk dial The fact that you can send direct sms's

NM

Nicolas M

03/01/23

4.5 out of 5

"Simple but powerful"

What do you like best about CloudTalk? The friendly interface and the pretty short learning curve. Getting CloudTalk ready to roll was a joy coming from a more complex system. Just sign in, and you'll realize that everything is very intuitive.

JG

Jodi G

03/01/23

4 out of 5

"Wonderfully seamless experience"

What do you like best about CloudTalk? I like the fact that you can add a contact list and bulk dial The fact that you can send direct sms's

MC

Manraj C

03/01/23

4.5 out of 5

"Slick, easy to use Product"

What do you like best about CloudTalk? UI is super easy, and the product works as expected. Call quality is always strong. Support is always quick and responsive.

AA

Agustian A

02/28/23

4 out of 5

"CloudTalkreally helps me our with theis simplicity in UI design. Super easy to use."

What do you like best about CloudTalk? This simplicity in UI design did not need to learn such a complex process and task. What do you dislike about CloudTalk?

AA

Agustian A

02/28/23

4 out of 5

"CloudTalkreally helps me our with theis simplicity in UI design. Super easy to use."

What do you like best about CloudTalk? This simplicity in UI design did not need to learn such a complex process and task. What do you dislike about CloudTalk?

AU

Anonymous User

02/28/23

4 out of 5

"Easy to use and great customer support"

What do you like best about CloudTalk? The app and web interface are clear and easy to use. Call monitoring and call recording are great features.

CD

Charu D

02/28/23

5 out of 5

"Cloud Talk Experience"

What do you like best about CloudTalk? Its a very convenient, super easy, and quick application to do business calls. Easy access to dial to all country codes under one roof.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].