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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 201-210 out of 1369

PP

Pavel P

09/08/23

5 out of 5

"Best B2B provider we have found"

What do you like best about CloudTalk? Product Quality Support from Cloudtalk

AU

Anonymous User

09/07/23

5 out of 5

"Cloudtalk is a great way to connect with your clients anytime and from anywhere"

What do you like best about CloudTalk? I love that it works seemlessly and you can use it from any device that is connected to wi-fi. What do you dislike about CloudTalk?

AM

Ana Maria A

09/06/23

5 out of 5

"Is an amazing platform to have international calls."

What do you like best about CloudTalk? Is a easy and exellent platform, friendly easy to use. Have the posibility to conect with our CRM and record all de calls. I love that.

AA

Abraham A

09/06/23

5 out of 5

"Easy and enjoyable to use"

What do you like best about CloudTalk? It's features are always been updated making it a lot easier to use and an amazing interface as well. I am able to call through a hubspot interation easily I''ve been satisfied so far.

AU

Anonymous User

09/06/23

5 out of 5

"Simple to use, great quality calls"

What do you like best about CloudTalk? Supports seems great, the interface is easy to use, I like the app how you just press to listen to calls. Seems very clear. What do you dislike about CloudTalk?

AU

Anonymous User

09/06/23

4 out of 5

"Easy to use, good insights"

What do you like best about CloudTalk? Being able to choose local numbers and receiving incoming calls in a very easy way. The tool makes it easy to keep track of my calls

NT

Natalie T

09/06/23

5 out of 5

"It was easy to use"

What do you like best about CloudTalk? Being able to call, text and review history What do you dislike about CloudTalk?

JL

Jose L

09/06/23

5 out of 5

"I use it at work great experience, quality connection & a wide variety of countries at a good rate."

What do you like best about CloudTalk? The user friendly interface is the best thing about cloudtlak, smooth interface quick access buttons that are very useful and the sms template is great tool as well.

RO

Ray O

09/06/23

4 out of 5

"Call Tool for Sales Professionals"

What do you like best about CloudTalk? Ease of use. Great UI that is very inuitive. What do you dislike about CloudTalk?

AU

Anonymous User

09/01/23

5 out of 5

"Quality experience"

What do you like best about CloudTalk? calling quality, great service, no interuptions What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].