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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in May 2025: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.4

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Starts from $25/User/Month when Billed Yearly

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CloudTalk Reviews & Ratings

4.4

Very Good

Based on 1099 ratings & 1297 reviews

Rating Distribution

Excellent

(842)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Expert's Review

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 201-210 out of 1297

IM

idiel m

05/11/23

5 out of 5

"Great work call system"

What do you like best about CloudTalk? I can view my calls and the call drop rate, I can rate calls and state what the call was about. easy and quick to use. What do you dislike about CloudTalk?

BS

Ben S

05/11/23

5 out of 5

"Great software"

What do you like best about CloudTalk? How clear the calls are, I rarely have any issues with the pone lines and when there is it isn't awful What do you dislike about CloudTalk?

EK

Edina K

05/11/23

5 out of 5

"Very easy to use :)"

What do you like best about CloudTalk? very straightforward and easy to use, cannot mistaken at all What do you dislike about CloudTalk?

AU

Anonymous User

05/11/23

3.5 out of 5

"couldtalk"

What do you like best about CloudTalk? it is helpful and convenient to use i really like it What do you dislike about CloudTalk?

TC

Thomas C

05/09/23

3 out of 5

"Getting better"

What do you like best about CloudTalk? Easy to use, tags are great and works well with hubspot. What do you dislike about CloudTalk?

AU

Anonymous User

05/08/23

3.5 out of 5

"Great calling tool connected to HubSpot"

What do you like best about CloudTalk? It connects with HubSpot and logs everything automatically. It's simple to use and gives you different phone numbers to call from, which in sales can be beneficial, but I would prefer having a number or two that only I can use. You get a dashboard to check call length etc in CloudTalk, can be handy.

BN

Bernadette N

05/06/23

5 out of 5

"Cloudtalk experience"

What do you like best about CloudTalk? Cloudtalk app is very friendly user.Easy to use and I always have the best quality of calls that helps me reach my target everyday . The smooth and clear conversation while using cloudtalk is superb 👏.

RN

Ryan N

05/05/23

5 out of 5

"Can't Fault It"

What do you like best about CloudTalk? It's quick, efficient and so simple to use. We have used it for over a year now and it's so much better than the previous system we used. Makes working with the phones so much easier.

TH

Tomáš H

05/05/23

5 out of 5

"So far the best app I have tried"

What do you like best about CloudTalk? I can use it on my mobile, very user friendly and easy to use. Great Cloud Talk analytics so I can clearly see the progress of my work.

VA

Venus Angeli M

05/05/23

5 out of 5

"POSITIVE REVIEW"

What do you like best about CloudTalk? CloudTalk's user interface is straightforward to use. Has the most helpful functionality in any VoIP platform. Extremely easy to set up.