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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 211-220 out of 1369

RC

Ran C

08/19/23

5 out of 5

"The perfect call center solution"

What do you like best about CloudTalk? The perfect solution for call center with every integration possible, it's best call quality I have ever heard. What do you dislike about CloudTalk?

AU

Anonymous User

08/16/23

4 out of 5

"Very good!"

What do you like best about CloudTalk? Great to follow up all incoming/outgoing calls with details. Possibility to create a survey for the customers. What do you dislike about CloudTalk?

AJ

Alexandra Joyce E

08/10/23

5 out of 5

"Quick and easy"

What do you like best about CloudTalk? Cloud talk is simple to use with intuative features that are easy to grasp and get started using. They have an affordable pricing scheme and it takes no time to get started. Their customer support team is superb and helpful and always gets us working again.

AU

Anonymous User

08/08/23

5 out of 5

"Good service, clear calls"

What do you like best about CloudTalk? Good, clear calls in our warehouse where mobile coverage is spotty at best What do you dislike about CloudTalk?

JH

Jose H

08/07/23

4.5 out of 5

"Very nice tool"

What do you like best about CloudTalk? The interface is straightforward and intuitive, making it simple for teams to handle their conversations. User friendly interface

LS

Leen S

08/06/23

4 out of 5

"helpful in my work, i can control my team’s activity on it, listen to active calls of my closers"

What do you like best about CloudTalk? Organized and can listen to active calls What do you dislike about CloudTalk?

OE

Omar E

08/06/23

3.5 out of 5

"Fast and simple"

What do you like best about CloudTalk? I has saved contacts to my hubspot profile , i like the messaging option as well the simple interface What do you dislike about CloudTalk?

AU

Anonymous User

08/05/23

5 out of 5

"Easy to use!"

What do you like best about CloudTalk? The platfom and app are very easy to use What do you dislike about CloudTalk?

PT

Patrick T

08/03/23

5 out of 5

"Easy to use and very intuitive."

What do you like best about CloudTalk? It's a really good VOIP service with all the bells and whistles you could ask for. Their customer service has been really helpful in resolving issues that we come across.

OD

Omar D

08/03/23

4.5 out of 5

"very easily friendly"

What do you like best about CloudTalk? you can call anyone in the world and its very quick What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].