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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in May 2025: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.4

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CloudTalk Reviews & Ratings

4.4

Very Good

Based on 1099 ratings & 1297 reviews

Rating Distribution

Excellent

(842)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Expert's Review

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 211-220 out of 1297

RS

Richard S

05/05/23

5 out of 5

"Cloudtalk really just streamlined cold-calling"

What do you like best about CloudTalk? The auto-dialler makes it so I can walk around to talk for long periods of time. What do you dislike about CloudTalk?

JB

Jae B

05/05/23

4 out of 5

"Powerful Call Tracking"

What do you like best about CloudTalk? For us the most helpful feature regarding cloudtalk is call recording. Without it, we would've missed out on thousands in revenue. It's also helped us improve our sales process by sharing best practices.

JU

Joaquin U

05/05/23

4 out of 5

"Great platform for calling"

What do you like best about CloudTalk? It's very easy to use and easy to adapt to this platform What do you dislike about CloudTalk?

RV

Reinard V

05/05/23

3.5 out of 5

"Good but could be great"

What do you like best about CloudTalk? call quality is pretty good and support team is quick to respond when I've got questions What do you dislike about CloudTalk?

AU

Anonymous User

05/05/23

3 out of 5

"Getting better"

What do you like best about CloudTalk? Automatic Voicemail Drop, auto logging of calls, makes life quicker. Auto SMS is great. What do you dislike about CloudTalk?

LT

Lasse T

05/03/23

4 out of 5

"A good experince with cloudtalk"

What do you like best about CloudTalk? I lok convinience in the app and the desing What do you dislike about CloudTalk?

AU

Anonymous User

05/03/23

3.5 out of 5

"Mixed"

What do you like best about CloudTalk? The ability to costumize many features as well as a user friendly interface. What do you dislike about CloudTalk?

AB

Amee B

05/02/23

2.5 out of 5

"Okay, but not perfect"

What do you like best about CloudTalk? Ability to make and receive calls to the US from the UK very easily. Easy UI for navigation.

AM

Ahmad M

05/01/23

4.5 out of 5

"A very good experience"

What do you like best about CloudTalk? The spam filterration and the many features such as automatic call recorder and the automatic call response and a very useful feature which is popping up on your screen when you get a call

AG

Adrien G

05/01/23

4 out of 5

"Good experience"

What do you like best about CloudTalk? Call everywhere. See what time it is in each country. What do you dislike about CloudTalk?