spotsaas-logo
Get Listed

9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in May 2025: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.4

Add to compare

Starts from $25/User/Month when Billed Yearly

Request a Quote

CloudTalk Reviews & Ratings

4.4

Very Good

Based on 1099 ratings & 1297 reviews

Rating Distribution

Excellent

(842)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Expert's Review

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 191-200 out of 1297

LM

Lucas M

05/15/23

4.5 out of 5

"Good working product, couldn't do my job without it."

What do you like best about CloudTalk? How easy and effective it is to get in and out of calls and log how the call went including leaving notes after each call I make.

AC

attilio c

05/15/23

4 out of 5

"It works really well"

What do you like best about CloudTalk? Statistics, possibility to listen to calls of the guys What do you dislike about CloudTalk?

JW

Jake W

05/15/23

2.5 out of 5

"Use the software for work"

What do you like best about CloudTalk? I like that the software is very user friendly and easy to use. I enjoy the app whilst working everyday! What do you dislike about CloudTalk?

AU

Anonymous User

05/14/23

5 out of 5

"Very smooth app with lots of useful features."

What do you like best about CloudTalk? being able to listen to calls and monitoring new employees. What do you dislike about CloudTalk?

SB

Salomé B

05/12/23

5 out of 5

"Very nice software"

What do you like best about CloudTalk? Interface very nice and easy to use Possibility of adding state of the call (happy, sad, etc) What do you dislike about CloudTalk?

AU

Anonymous User

05/12/23

5 out of 5

"great communication app"

What do you like best about CloudTalk? the sound is at the top level, the call history is clear What do you dislike about CloudTalk?

MW

Melissa W

05/12/23

5 out of 5

"CloudTalk Experience"

What do you like best about CloudTalk? I was surprised by how user-friendly and easy to use. Also very impressed with the call quality. CloudTalk is the way to go.

MD

Moshe D

05/12/23

5 out of 5

"Great service and Customer Support"

What do you like best about CloudTalk? The service is reliable and customer support is quick and always helpful What do you dislike about CloudTalk?

KP

Kieran p

05/12/23

5 out of 5

"Easy to use and fucntional"

What do you like best about CloudTalk? Quick and easy to set up, User friendly, intergrates well with our business CRMS What do you dislike about CloudTalk?

DR

Denisse R

05/12/23

4 out of 5

"It is a good skill to communicate"

What do you like best about CloudTalk? That you can call from the country you choose. What do you dislike about CloudTalk?