9.6
Spot Score

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 191-200 out of 1369
IA
Ifeanyi A
09/19/23
"Business call made easy"
What do you like best about CloudTalk? You can make and receive clear quality calls while on the go, either with your system or mobile phone. What do you dislike about CloudTalk?
WP
Wilmer P
09/15/23
"La mejor aplicación para gestionar llamadas"
What do you like best about CloudTalk? Pienso que lo mejor que tiene cloudtalk es la facilidad para poder rastrear o monitorear las llamadas entrantes y salientes, por ejemplo me encanta poder escuchar las llamadas a tiempo real, además que los reportes son muy buenos para hacer auditorías y generar gráficos.
OJ
Omar J
09/15/23
"Ha sido bastante buena, nos ha ayudado de mejorar nuestro servicio al cliente."
What do you like best about CloudTalk? Es bastante sencillo y muy intuitivo, me gusta que sea amigable con las personas que lo usamos. What do you dislike about CloudTalk?
TT
tom T
09/14/23
"use it for work daily"
What do you like best about CloudTalk? it is a great way to open your bussines to new bussines to What do you dislike about CloudTalk?
BH
Ben H
09/11/23
"Great platform"
What do you like best about CloudTalk? Using different numbers. Being able to use a mobile and a landline and can send texts too. What do you dislike about CloudTalk?
RA
Radostina A
09/11/23
"Easy to use."
What do you like best about CloudTalk? Easy to use. My favorite features are 'tags' and 'notes' which helped me a lot with the follow-up :) What do you dislike about CloudTalk?
SC
Simcha Chaya B
09/10/23
"Customer service user. Cloudtalk has proved to be very useful for reaching out to prospects."
What do you like best about CloudTalk? I like the online dashboard, the ability to keep track of my calls and the ability to test the quality of my calls. What do you dislike about CloudTalk?
AU
Anonymous User
09/10/23
"Best phone system ever!"
What do you like best about CloudTalk? great communication system, no interruptions, perfect signal What do you dislike about CloudTalk?
AU
Anonymous User
09/08/23
"Handy tool to avoid calling clients from personal phone"
What do you like best about CloudTalk? The best thing about Cloud Talk is that it allows me to give clients a phone number to call that is not my personal, and so I can control the hours. It also allows me to dial long distance call from both my phone and the desktop app.
AU
Anonymous User
09/08/23
"Easy to pick up and use."
What do you like best about CloudTalk? Quality of the calls and recordings was brilliant. Cheap rates to call anywhere in the world.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].