9.8
SpotScore
Cloudbeds Reviews in September 2026: User Ratings, Pros & Cons
Efficiently manage your hotel business with ease.
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Cloudbeds offers custom pricing plan
Cloudbeds Reviews & Ratings
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Spotsaas Editor’s POV
Cloudbeds' support team receives consistent praise for responsiveness and product knowledge. Reviewers specifically mention representatives like Korina B, Tomás, Denis S, and Bryant for resolving issues quickly. The platform's interface is straightforward to navigate, and configuration options let you customize workflows to match your property's ...Read more
Cloudbeds pros and cons
Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.
Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.
User-friendly platform with clear explanations and easy-to-understand features.
Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.
Mobile application functionality can be further improved for easier access and management on the go.
Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.
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Showing 81-90 out of 230
CM
Carolee Marie Smith
08/20/23
Rau has been very easy to walk me thru…
Rau has been very easy to walk me thru the setup
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08/18/23
Good
Although sometimes it takes a long time but I get help every time. Thank you for being patient with us.
MJ
Mario Jaspe
08/14/23
Cassia's advise and her deep knowledge…
Cassia's advise and her deep knowledge of the platform. Also, her problem-solving approach. Great talent!
LN
Lucky Novia CPM Bali
08/13/23
Sandy Prabowo is truly outstanding and has been incredibly helpful!
For nearly two weeks, we've been struggling with back-and-forth issues and contacting different people at Cloudsbed. But Sandy has been a true help, taking tangible actions and keeping us informed. Thanks to him, ensuring we stay on track without any stress.
TH
Top Hotel N Residence Insadong
08/12/23
Received great help
We received quick and helpful support from the support coach when we needed it. She very kind and informative, providing us with specific instructions on how to solve an issue.
FS
francisco suarez
08/10/23
The experience with Cloudbeds has been…
The experience with Cloudbeds has been great. My instructor Natalia is always there for me if I have any request. The platform is very very good.
FP
Felipe Plaza
08/09/23
CloudBeds is great
As a team we have had an excellent experience with CloudBeds. This tool has helped us more easily manage guest reservations and maintain internal control over our boutique hotel. CloudBeds is great, because it consolidates possibilities that other platforms have separately. This helps save time and increase bookings, together with a totally friendly platform that is easy to understand and use.
SA
Samuel Aguilar
08/09/23
Innovative, practical and efficient.
A very efficient system with all the basic functions that a hotel requires for the daily management of reservations and control at the front desk. Although they could improve in giving more options for form design as well as a better option to book multiple rooms in a single reservation through the booking engine. They are constantly updating and implementing improvements and useful developments. The service of the staff has been very good, from the attention and follow up of the person who ...
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FP
Felipe Plaza
08/09/23
CloudBeds is great
As a team we have had an excellent experience with CloudBeds. This tool has helped us more easily manage guest reservations and maintain internal control over our boutique hotel. CloudBeds is great, because it consolidates possibilities that other platforms have separately. This helps save time and increase bookings, together with a totally friendly platform that is easy to understand and use.
SA
Samuel Aguilar
08/09/23
Innovative, practical and efficient.
A very efficient system with all the basic functions that a hotel requires for the daily management of reservations and control at the front desk. Although they could improve in giving more options for form design as well as a better option to book multiple rooms in a single reservation through the booking engine. They are constantly updating and implementing improvements and useful developments. The service of the staff has been very good, from the attention and follow up of the person who ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].