9.8
SpotScore
Cloudbeds Reviews in September 2026: User Ratings, Pros & Cons
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Cloudbeds offers custom pricing plan
Cloudbeds Reviews & Ratings
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Spotsaas Editor’s POV
Cloudbeds' support team receives consistent praise for responsiveness and product knowledge. Reviewers specifically mention representatives like Korina B, Tomás, Denis S, and Bryant for resolving issues quickly. The platform's interface is straightforward to navigate, and configuration options let you customize workflows to match your property's ...Read more
Cloudbeds pros and cons
Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.
Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.
User-friendly platform with clear explanations and easy-to-understand features.
Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.
Mobile application functionality can be further improved for easier access and management on the go.
Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.
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Showing 71-80 out of 230
HH
Heights House Hotel
09/07/23
Rossini with Whistle Support is AWESOME!
Date of experience: September 08, 2023
PA
Putu Arta
09/07/23
awesome online service
was stuck in organizing things and having Mrs. Anas our local support in absence was a bit difficult to do things ASAP, luckily there's live chat feature was connected to Tejaswini and she is a legend, she helped me out in no time!! great job guys
EU
E-concierge Una Vida - Bardo
08/31/23
Larissa, YOU ROCK!
Larissa was very patient and helpful. She knew exactly what the issue I was having and supported me with screenshots so I can troubleshoot the issue on my end as visuals are always a good idea. She also made sure that I could solve the issue on my own before she closed out the chat which is a sign of superior customer support.
A
Angela
08/31/23
Flavio is the best there is
Flavio, is the best I have ever dealt with at Cloudbeds. He was extremley helpful and is a huge asset to Cloudbeds
PM
POUSADA MAR A VISTA TRANCOSO
08/30/23
Best customer service in the market
I work with cloudbeds for quite some time and their program works perfectly. They have the best customer service I have ever experienced. They are always available and go above and beyond all that is expected. Of all the service providers we have They are the best.
HR
Hakan Reis
08/28/23
Great service
Date of experience: August 29, 2023
PW
Peter Weber
08/24/23
Icaro was excellent in his knowledge…
Icaro was excellent in his knowledge and willingness to address my concerns. He was patient, attentive and very timely with his solutions, all of which helped resolve all of my issues. Top notch!
SO
Samma Ou
08/23/23
Support team name Miren
Support team name Miren, was so kind, very friendly and much helpful
RV
ROSEWOOD VILLAS
08/21/23
Great
Great! Fantastic product and support
RA
Rick Ayala
08/21/23
Communication was fast and efficient
Communication was fast and efficient. Manuel was an immense help. Deeply knowledgeable.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].