9.8
Spot Score
Cloudbeds Reviews in June 2026: User Ratings, Pros & Cons
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Cloudbeds offers custom pricing plan
Cloudbeds Reviews & Ratings
Spotsaas Editor’s POV
Cloudbeds consistently shines in delivering exceptional customer service, as highlighted by reviewers praising representatives like Korina B, Tomás, Denis S, and Bryant for their dedication and support. Customers appreciate the quick response times and knowledgeable assistance provided by the support team. The platform's user-friendly nature and ability to tailor ...Read more
Cloudbeds pros and cons
Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.
Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.
User-friendly platform with clear explanations and easy-to-understand features.
Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.
Mobile application functionality can be further improved for easier access and management on the go.
Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.
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Showing 91-100 out of 230
CS
Carolina Salazar
08/08/23
I really love the company values
I really love the company values. The product is great and they are always improving, taking consideration of the needs the clients have. Having someone to accompany you during the process of changing/adapting a system is great because they guide you through the process and it because easy.
CS
Carolina Salazar
08/08/23
I really love the company values
I really love the company values. The product is great and they are always improving, taking consideration of the needs the clients have. Having someone to accompany you during the process of changing/adapting a system is great because they guide you through the process and it because easy.
RN
Rory Nesbitt
08/07/23
The support lady Adri was amazing.
Date of experience: August 08, 2023
RN
Rory Nesbitt
08/07/23
The support lady Adri was amazing.
Date of experience: August 08, 2023
SM
Shaun Manus
08/06/23
Helpful guidance that got us back on track
We took over a once thriving BnB. There wasn't an online presence. I mean, barely even on Airbnb. We went through the process of elimination if who to use as our PMS. It came down to two. Cloudbeds was a clear winner. We started right away. However, we had to shut down nearly 7 months for construction and didn't take that into consideration. So, we went through the process. Now open we are doing taxes outside of Airbnb so it became daunting trying to relearn what we were shown 7 months ago. ...
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SM
Shaun Manus
08/06/23
Helpful guidance that got us back on track
We took over a once thriving BnB. There wasn't an online presence. I mean, barely even on Airbnb. We went through the process of elimination if who to use as our PMS. It came down to two. Cloudbeds was a clear winner. We started right away. However, we had to shut down nearly 7 months for construction and didn't take that into consideration. So, we went through the process. Now open we are doing taxes outside of Airbnb so it became daunting trying to relearn what we were shown 7 months ago. ...
Read more
AE
Abi Escarment
08/05/23
Excellent cloudbeds team
We have had a great experience with onboarding with cloudbeds. Raul assisted us a great deal with using the features, by organizing to our property's needs and Ashen was also amazing with guiding us through constructing own website. Overall I give cloudbeds and the team a Big thumbs up.
AE
Abi Escarment
08/05/23
Excellent cloudbeds team
We have had a great experience with onboarding with cloudbeds. Raul assisted us a great deal with using the features, by organizing to our property's needs and Ashen was also amazing with guiding us through constructing own website. Overall I give cloudbeds and the team a Big thumbs up.
HK
Hotel Kabana
08/02/23
Always a good experience
My experience with cloudbeds its always nice. They are very helpfull, and the IT team its bests for PMS
HK
Hotel Kabana
08/02/23
Always a good experience
My experience with cloudbeds its always nice. They are very helpfull, and the IT team its bests for PMS
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].