9.8
SpotScore
Cloudbeds Reviews in September 2026: User Ratings, Pros & Cons
Efficiently manage your hotel business with ease.
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Cloudbeds offers custom pricing plan
Cloudbeds Reviews & Ratings
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Spotsaas Editor’s POV
Cloudbeds' support team receives consistent praise for responsiveness and product knowledge. Reviewers specifically mention representatives like Korina B, Tomás, Denis S, and Bryant for resolving issues quickly. The platform's interface is straightforward to navigate, and configuration options let you customize workflows to match your property's ...Read more
Cloudbeds pros and cons
Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.
Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.
User-friendly platform with clear explanations and easy-to-understand features.
Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.
Mobile application functionality can be further improved for easier access and management on the go.
Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.
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Showing 51-60 out of 230
MS
Maria Soprano
11/15/23
Easy and complete
Cloudbeds is easy to manage for almost anyone! But most important is that they have the best onboarding Paul Haussler! It was super efficient, clear, and patient for me to get to really know the program, how it works, and use all the features. Which makes my job now much better and faster; I don't waste more time doing routine work.
JD
Jonathan de Villiers
10/17/23
Bryant makes things quite clear when…
Bryant makes things quite clear when going through the various procedures and actions so the user experience is easier and everythingis understandable. I did however have an issue with availability and allotment after going live, luckily I remembered what Bryant showed me and could fix it myself.
BG
B-love's Guest House
10/15/23
The Cloudbeds agent was knowledgeable…
The Cloudbeds agent was knowledgeable and efficient in giving me the support I need.
AT
Alejandra Torres
10/15/23
Luis is extra kind and helpful
Luis is extra kind and helpful, we were really happy with him
BT
Bernard Thomas
10/15/23
I WAS TRULY EMPRESSED WITH THE (STELL)…
I WAS TRULY EMPRESSED WITH THE (STELL) LEVEL OF SERVICED RECEIVED THIS AFTER!
I
Ingrid
10/05/23
A very good assistance
The answer was accurate and fast. Specially kind!
LS
Lackana Somwangprasert
10/04/23
My issue was clarified timely.
Date of experience: October 05, 2023
P
Patty
10/02/23
Great support
Great and quick support
ZF
Zofie Feytons
09/29/23
Ridge had a lot of patience and…
Ridge had a lot of patience and clarified everything with screenshots !
J
Jesus
09/27/23
Very helpful and professional process.
Very helpful and professional process. Isabella who is helping me through the process with Cloudbes is very professional and has a lot of patience. Thank you for all the help!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].