9.8
Spot Score
Cloudbeds Reviews in June 2026: User Ratings, Pros & Cons
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Cloudbeds offers custom pricing plan
Cloudbeds Reviews & Ratings
Spotsaas Editor’s POV
Cloudbeds consistently shines in delivering exceptional customer service, as highlighted by reviewers praising representatives like Korina B, Tomás, Denis S, and Bryant for their dedication and support. Customers appreciate the quick response times and knowledgeable assistance provided by the support team. The platform's user-friendly nature and ability to tailor ...Read more
Cloudbeds pros and cons
Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.
Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.
User-friendly platform with clear explanations and easy-to-understand features.
Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.
Mobile application functionality can be further improved for easier access and management on the go.
Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.
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Showing 41-50 out of 230
M
Matt
02/26/24
Cata gives excelent assistance
Cata gives excelent assistance. Thank you!
SC
Sarah Castillo
02/26/24
Great customer service!
Date of experience: February 27, 2024
ZS
Zoe St. John
02/26/24
Cloudbeds has been fantastic
Cloudbeds has been really amazing. It is highly versatile and allows us to get immediate assistance with any issues or questions in real time. I have used cloudbeds for several hotel companies that I have been a GM of and they keep evolving as the market and demand does. Also, I have to point out that Raul Ramirez, my current property onboarding coach, is one of the most efficient and helpful people I have ever worked with.
AO
Alexander Ortiz
02/25/24
"Thank you
"Thank you, Catalina, for your help! The implementation process of the tool was very useful."
IM
Ing. Mario Luis Lopez Llopiz
02/21/24
On boarding..
My coach Catalina was clear and help me always. I wll see if the future support, from cloud bed, has the same level. Will be great. Mario
WF
Waylon Fortune
02/04/24
Life just got easier!
My experience with Cloudbeds so for has been exceptional! The gentleman who introduced Cloudbeds was never pushy, however, he followed up several times over the past two years. We finally were able to join recently. Our Onboard coach Raina was AWESOME!! She was a perfect coach for us. We like the functionality of the program, the reports offered, and the fact the program is not fractured is accessible on any device and has a fair price.
HD
Hyderabad DSH
12/13/23
Byrant was exceptionally helpful in the…
Byrant was exceptionally helpful in the onboarding process. It was smooth and in a detailed manner.
MW
Mads Wagner
12/12/23
Cloudbeds has saved me a lot of time!
Byrant has been a huge help!!! And the hole 24/7 support team. They have saved me a lot of stress and ekstra time! Can really recommend using cloudbeds.
HA
Hotel Alex SQ
11/20/23
I recently started using cloudbeds and…
I recently started using cloudbeds and I couldn’t be more impressed with its functionality and user-friendly interface. cloudbeds has made a significant impact on my daily routine, streamlining tasks and providing valuable insights. The developers have clearly put a great deal of thought and effort into creating a top-notch channel manager that caters to its users’ needs. I highly recommend Cloudbeds for anyone looking to simplify their life and increase productivity
TR
The Red House Fredericton
11/19/23
Excellent Live Chat help from Sandy!
I just finished a live chat with Sandy Prabowo Sutanto and the help I received was nothing short of fantastic! It was at least an hour and a half live chat with multiple coaching needs to fix our connection with an OTA. Sandy was patient, clear, and a true expert at the work. My problem was understood immediately and the solutions communicated before we started the steps. Sandy coached me to complete them on my end as needed. I also gave Sandy some feedback about the chat box ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].