9.8
Spot Score
Cloudbeds Reviews in June 2026: User Ratings, Pros & Cons
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Cloudbeds offers custom pricing plan
Cloudbeds Reviews & Ratings
Spotsaas Editor’s POV
Cloudbeds consistently shines in delivering exceptional customer service, as highlighted by reviewers praising representatives like Korina B, Tomás, Denis S, and Bryant for their dedication and support. Customers appreciate the quick response times and knowledgeable assistance provided by the support team. The platform's user-friendly nature and ability to tailor ...Read more
Cloudbeds pros and cons
Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.
Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.
User-friendly platform with clear explanations and easy-to-understand features.
Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.
Mobile application functionality can be further improved for easier access and management on the go.
Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.
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Showing 21-30 out of 230
J&
JP & Eef van den Eerenbeemt
03/10/24
Endless possibilities!
Being able to adjust the Cloudbeds system to our specific and unique company is very handy! Whatever our wishes are, the possibilities are really endless.
SP
Subic Pearl Resort Hotel
03/10/24
Bryant is very professional
Bryant is very considerate and helpful to us during the onboarding process. He really try his best to make the whole process as easy as possible. He is very polite and friendly to us specially when we don't understand the instruction.
PB
Prachuap beach hotel
03/09/24
We very Thankfull
Date of experience: March 10, 2024
LV
Luís Vital
03/08/24
Cloudbeds support is great
Cloudbeds support is great! Always available to help and focus about solutions for our issues. Léa and Bianca are the best we could have had for our training, explaining us how the program works which is also very very good!
JS
Jonas Shaik
03/07/24
Best hotel PMS on the market
We've tried several hotel PMS's and Cloudbeds is the one that stuck, the software is very user friendly they have a professional team that really tries to help and best of all they are constantly improving.
EF
Eco Funco
03/07/24
We completely recommend using CloudBeds!
Date of experience: March 08, 2024
SV
Shore Vista
03/07/24
Luis,s knowledge is very apprecitive
Date of experience: March 08, 2024
CD
CASA DE ALBA HOTEL BOUTIQUE
03/07/24
Luis was an excellent collaborator in the implementation of this new tool for our hotel business…
Luis was an excellent collaborator in the implementation of CloudBeds. He was efficient while making sure I understood the steps, and he adjusted to my speed which helped us finish fast. He always responds quickly to our emails as well. 10/10, he represents well the efficient tool of Cloudbeds.
M
Michael
03/07/24
Luis is great
Luis is very knowledgeable and patient. He thoroughly explained everything.
AA
Adrian Azcarate
03/05/24
Very clear and easy to understand…
Very clear and easy to understand explanation, understanding was easily achieved
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].