9.8
Spot Score
Efficiently manage your hotel business with ease.
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Cloudbeds offers custom pricing plan
Cloudbeds consistently shines in delivering exceptional customer service, as highlighted by reviewers praising representatives like Korina B, Tomás, Denis S, and Bryant for their dedication and support. Customers appreciate the quick response times and knowledgeable assistance provided by the support team. The platform's user-friendly nature and ability to tailor ...Read more
Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.
Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.
User-friendly platform with clear explanations and easy-to-understand features.
Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.
Mobile application functionality can be further improved for easier access and management on the go.
Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.
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Showing 11-20 out of 230
JN
Jessica Noelle Wong
05/22/24
Helpful and quick response.
Date of experience: May 22, 2024
JN
Jessica Noelle Wong
05/22/24
Helpful and quick response.
Date of experience: May 22, 2024
KG
Kerri Gandy
05/17/24
Korina B was very informative and…
Korina B was very informative and helpful.
L
Loulou
05/17/24
What consistently makes Cloudbeds great…
What consistently makes Cloudbeds great is access to HELP whenever you need it! In particular, Denis S. has saved me and instructed me more times than I can count. He is an amazing asset and I really mean it when I say I would have quit without his help.
LP
Little Petra Bedouin Camp
05/12/24
The quick response was very helpful for…
The quick response was very helpful for me!
SC
Sarush Chumpolkoolvong
05/03/24
Very good and affordable PMS Suite
As per my experience, cloudbeds PMS is really a powerful online application for hoteliers. It doesn't only fulfil what's necessary in daily hotel operation but also have other vital functions for managers / owners in doing audit or analysing. However, the application can still further improve in getting the app run on mobile application. This will help reservation to work easier when being able to check any particular booking or help sort out the problem while being on the road.
WT
Wilmington Terrace
03/11/24
Wonderful customer services
Wonderful customer services. Luis was very very helpful . Very good experience working with him.
SP
Subic Pearl Resort Hotel
03/10/24
Bryant is very professional
Bryant is very considerate and helpful to us during the onboarding process. He really try his best to make the whole process as easy as possible. He is very polite and friendly to us specially when we don't understand the instruction.
MD
Maxime Damour
03/10/24
Raina was great to deal with
Raina was great to deal with. She was helpful and followed up on the things she said she would.
M
Marisol
03/10/24
Response
Knowing that you will receive assistance when you needed most.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
