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9.8

Spot Score

Cloudbeds - Hotel Management Software

Cloudbeds Reviews in June 2026: User Ratings, Pros & Cons

Efficiently manage your hotel business with ease.

4.3

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Cloudbeds offers custom pricing plan

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Cloudbeds Reviews & Ratings

4.3

Very Good

Based on 63 ratings & 230 reviews

Rating Distribution

Excellent

(210)

Very Good

(8)

Good

(1)

Poor

(3)

Terible

(8)

Spotsaas Editor’s POV

Cloudbeds consistently shines in delivering exceptional customer service, as highlighted by reviewers praising representatives like Korina B, Tomás, Denis S, and Bryant for their dedication and support. Customers appreciate the quick response times and knowledgeable assistance provided by the support team. The platform's user-friendly nature and ability to tailor ...Read more

Cloudbeds pros and cons

  • Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.

  • Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.

  • User-friendly platform with clear explanations and easy-to-understand features.

  • Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.

  • Mobile application functionality can be further improved for easier access and management on the go.

  • Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.

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Showing 211-220 out of 230

R

Rebecca

03/02/18

5 out of 5

Cloudbeds Service

It's great to use Cloudbeds, because everytime we got problem they will reply immediately. And it's really can save our time to control all our rooms selling between different reservation platform. We're absolutely will recommend this system to everyone.

J

Jason

03/02/18

5 out of 5

they are perfect!

they are perfect!

C

Carlos

02/26/18

5 out of 5

Facilidad de manejo y sencillez.

Facilidad de manejo y sencillez.

R

Raquel

02/24/18

5 out of 5

Suporte rápido e querido.

Suporte rápido e querido.

M

Matias

02/23/18

3 out of 5

Cuando hubo problemas de baja del…

Cuando hubo problemas de baja del servicio la respuesta no fue inmediata, y alguna pregunta no fue contestada. En general estoy satisfecho.

G

Gerardo

02/23/18

5 out of 5

La mejor plataforma para tu establecimiento

Excelente plataforma para manejar mi establecimiento con distintos motores de busqueda, me permite llevar el control de inventario, pagos, tarifas, entre otros.Respecto al servicio de ayuda, es muy rápido y lo mejor 24/7.La plataforma es muy estable y nunca hemos tenido problemas de accesibilidad.Recomiendo Cloudbeds a ojos cerrados

P

Phi

02/23/18

4 out of 5

System works great

System works great, but it can be slow at times.

A

Andrew

02/23/18

5 out of 5

I already recommend this company to…

I already recommend this company to anyone interested.

E

Elizabeth

02/23/18

5 out of 5

Excelente software hotelero

Excelente software hotelero. Versatil, facil de usar, muy completo.

Y

Yoly

02/23/18

5 out of 5

Me encanta Cloudbeds

Me encanta Cloudbeds. como usuaria lo recomiendo, cada actualización mejora.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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