9.8
Spot Score
Efficiently manage your hotel business with ease.
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Cloudbeds offers custom pricing plan
Cloudbeds consistently shines in delivering exceptional customer service, as highlighted by reviewers praising representatives like Korina B, Tomás, Denis S, and Bryant for their dedication and support. Customers appreciate the quick response times and knowledgeable assistance provided by the support team. The platform's user-friendly nature and ability to tailor ...Read more
Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.
Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.
User-friendly platform with clear explanations and easy-to-understand features.
Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.
Mobile application functionality can be further improved for easier access and management on the go.
Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.
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Showing 221-230 out of 230
AS
Aris syamsul
02/23/18
Very excellent PMS for the hotel
Very excellent PMS for the hotel, could generate more revenue for the hotel, I do not hesitate to recommend to others..
E
Elizabeth
02/23/18
Excelente software hotelero
Excelente software hotelero. Versatil, facil de usar, muy completo.
A
Andrew
02/23/18
I already recommend this company to…
I already recommend this company to anyone interested.
P
Phi
02/23/18
System works great
System works great, but it can be slow at times.
Y
Yasuhiko
02/22/18
very good but needs some more improvement
Support is very good.But needs some more improvement in the area of reservation and cancellation method when it is in conjunction with the hotel's website.I appreciate if you include some mechanism to improve the modification and cancellation after a reservation is made through our own site.
T
Tanya
02/22/18
Should have made the switch ages ago
Should have made the switch ages ago. Thank you for making my life easier.
01/18/18
perfect hotel PMS
What do you like best? All function you need are availability in Cloudbeds. Also good support with 24/7 via email . Easy use any where can see report any where and work, the best for all user no need to work in the place but just call and talk you can work with your staff. The best recommend for who have many properties one time booking engines with multiple booking engines page. Easy setup for rate, availability inventory, Package, Promotion which professional images. Support many ...
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01/17/18
Good UI, innovating very fast, great support
What do you like best? Great support. Very responsive to requests for help. Very active Ideas community. Even the CEO participates. What do you dislike? Reporting is weak. Very easy to miss when a reservation has an add-on, as we are not alerted to it. Recommendations to others considering the product If moving from another system, get someone who is really good at manipulating data in a spreadsheet to help you get the format right for import. What business problems are you solving with ...
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01/17/18
Cloudbeds To The Rescue
What do you like best? Cloud-based system User-friendly Cover all basic needs for Hospitality Industry What do you dislike? Night audit is automatic No sales / pick-up report Recommendations to others considering the product Very user-friendly, easy to learn, even the basic package (PMS + Booking Engine + Channel Manager is more than enough if you have an accommodation like Hostel, the support team is so fast and currently, they are recruiting the team all over the world so time ...
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CP
Clement Proffit
01/01/70
After 9 months using the software
After 9 months using the software, I get a bug quiet annoying, repported it, within nearly two month, nobody work on it : support just tried to win some time to get you do some more tests or accuse any third parties instead of fixing something obvious. The same goes for my account manager : after getting a good relationship with the first one (who also sold me the software, I get a new one. It took more than 3 weeks to reach her over the phone and she's totally useless : just hide behind ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
