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9.8

Spot Score

Cloudbeds - Hotel Management Software

Cloudbeds Reviews in June 2025: User Ratings, Pros & Cons

Efficiently manage your hotel business with ease.

4.3

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Cloudbeds Reviews & Ratings

4.3

Very Good

Based on 63 ratings & 230 reviews

Rating Distribution

Excellent

(210)

Very Good

(8)

Good

(1)

Poor

(3)

Terible

(8)

Expert's Review

Cloudbeds consistently shines in delivering exceptional customer service, as highlighted by reviewers praising representatives like Korina B, Tomás, Denis S, and Bryant for their dedication and support. Customers appreciate the quick response times and knowledgeable assistance provided by the support team. The platform's user-friendly nature and ability to tailor ...Read more

Cloudbeds pros and cons

  • Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.

  • Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.

  • User-friendly platform with clear explanations and easy-to-understand features.

  • Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.

  • Mobile application functionality can be further improved for easier access and management on the go.

  • Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.

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Showing 141-150 out of 230

VB

Vinicius Batestin

11/20/22

5 out of 5

Couldbeds a true partner

Couldbeds was a true partner in covid times. They had helped us and really make us feel it as a partnership between hostel and pms.

VB

Vinicius Batestin

11/20/22

5 out of 5

Couldbeds a true partner

Couldbeds was a true partner in covid times. They had helped us and really make us feel it as a partnership between hostel and pms.

AO

Adam Oraby

09/23/22

5 out of 5

My overall experience with Cloudbeds amazing

My overall experience with Cloudbeds is really great, because of easy to use and also covers all needs. I do love the application marketplace. Thank you to support team for taking care of the customer and providing all the needed information

AO

Adam Oraby

09/23/22

5 out of 5

My overall experience with Cloudbeds amazing

My overall experience with Cloudbeds is really great, because of easy to use and also covers all needs. I do love the application marketplace. Thank you to support team for taking care of the customer and providing all the needed information

VT

Victor T

08/19/22

5 out of 5

"Easy to Use All in One Hospitality Management Platform"

What do you like best about Cloudbeds? Easy to use, you can automatize guest communication and drive more reservations by connecting directly to the Cloudbeds Channel Manager and Booking Engine. It´s an All in One Solution that helps you save time and generate more reservations. We use Cloudbeds for our 3 Properties - the Multy-Property feature is a blessing - it makes it very easy for us to switch from one hotel to the other and gives us full control over the daily operations - only one ...

Read more

VT

Victor T

08/19/22

5 out of 5

"Easy to Use All in One Hospitality Management Platform"

What do you like best about Cloudbeds? Easy to use, you can automatize guest communication and drive more reservations by connecting directly to the Cloudbeds Channel Manager and Booking Engine. It´s an All in One Solution that helps you save time and generate more reservations. We use Cloudbeds for our 3 Properties - the Multy-Property feature is a blessing - it makes it very easy for us to switch from one hotel to the other and gives us full control over the daily operations - only one ...

Read more

ER

Eugenia Rocca

08/01/22

5 out of 5

Cloudbeds is a powerful and complete…

Cloudbeds is a powerful and complete tool for small hotel managers. It has a box, stock control, connections to the sales sites, and the possibility of selling directly with your tool.

ER

Eugenia Rocca

08/01/22

5 out of 5

Cloudbeds is a powerful and complete…

Cloudbeds is a powerful and complete tool for small hotel managers. It has a box, stock control, connections to the sales sites, and the possibility of selling directly with your tool.

GV

Gerald van Ramesdonk

07/11/22

5 out of 5

Taking back the control ogf your business

I switched from an older conventional PMS system to Cloudbeds, and it has been a great experience. Business increased and your always fully in control. No more allotments boosting online sales through your favorite OTA's while increasing your direct sales through facebook and you own website. This software is very simple to learn and use.

GV

Gerald van Ramesdonk

07/11/22

5 out of 5

Taking back the control ogf your business

I switched from an older conventional PMS system to Cloudbeds, and it has been a great experience. Business increased and your always fully in control. No more allotments boosting online sales through your favorite OTA's while increasing your direct sales through facebook and you own website. This software is very simple to learn and use.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].