9.8
Spot Score
Efficiently manage your hotel business with ease.
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Cloudbeds offers custom pricing plan
Cloudbeds consistently shines in delivering exceptional customer service, as highlighted by reviewers praising representatives like Korina B, Tomás, Denis S, and Bryant for their dedication and support. Customers appreciate the quick response times and knowledgeable assistance provided by the support team. The platform's user-friendly nature and ability to tailor ...Read more
Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.
Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.
User-friendly platform with clear explanations and easy-to-understand features.
Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.
Mobile application functionality can be further improved for easier access and management on the go.
Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.
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Showing 131-140 out of 230
J
Jonathan
02/14/23
Cloudbeds is the best software
Customer service, interface and features are awesome. They are very king, very professional and always available. The software is very powerful and always updated. If only all softwares for our business were that good...
ML
Miguel L. M
02/14/23
Best PMS we ve had
We have been using different PMS during the years, and Cloudbeds is by far, the easiest and most complete software. We totally recommend it as it has become a core part of our business because of its ease of use, multilingual (we use it in spanish), excellent online support, and constant upgrades. Only thing we are waiting for is an App.
RÖ
Raif Özbek
02/13/23
Super PMS system with great support
Super PMS system with great support. Problems are taken care of and constantly under development.
KC
Kostas Chatzieleftheriadis
02/01/23
Cloudbeds - a valuable partner
- Software is very easy to use and gives you full control without blurry points. - Customer service is fast, reliable and gives you the feeling that ''everything will be resolved sooner or later''
D
Debby
01/31/23
Moving to Cloudbeds really was the correct choice
I was dreading changing from a system that I have been using for 10 years to something new, but Cloudbeds have been there every step of the way and I am so glad that I changed. The system is so easy to use once you know your way around and the support team are the best. I have used the Live Chat and also the Knowledge pages and the University pages. I could not have wished for a smoother transaction
DA
DOSM Alagon Hotel Group
01/30/23
Best & powerful all in one hotel management system
Best & powerful PMS, CM, BE, of the world The feature that I love the most is Pie, auto increase pricing base on occupancy, save me tons of time for yielding revenue Only one more thing need improve is the CM, Please allow hotel to mapping more than one room type of channel to one on front desk, just because some channel Myallocator dont support rate plan mapping, Overall, happy with Cloudbeds Cheers!
KA
Kristoffer A
01/19/23
Cloudbeds Level Up in Kindness and Service
The understanding, the ready support it gave, the extension of that support and the kindness I felt overall from a company like Cloudbeds to a subscriber like me at Crossroads Hostel Manila during the crushing effects of the Covid-19 pandemic. The free use of the system, the discounts it gave over more than two years of its use of myAllocator — CloudBeds has all the right to put back the price of my subscription to where it was but it chose to be patient, kind, and giving. I know the stats ...
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K
Kenza
01/19/23
Working with cloudbeds is always a pleasant experience.
The support team is always available for any question. They listen to their customers and make sure they participate in their tests so they can be as efficient as possible and make the management of our units more effective.
KA
Kristoffer A
01/19/23
Cloudbeds Level Up in Kindness and Service
The understanding, the ready support it gave, the extension of that support and the kindness I felt overall from a company like Cloudbeds to a subscriber like me at Crossroads Hostel Manila during the crushing effects of the Covid-19 pandemic. The free use of the system, the discounts it gave over more than two years of its use of myAllocator — CloudBeds has all the right to put back the price of my subscription to where it was but it chose to be patient, kind, and giving. I know the stats ...
Read more
K
Kenza
01/19/23
Working with cloudbeds is always a pleasant experience.
The support team is always available for any question. They listen to their customers and make sure they participate in their tests so they can be as efficient as possible and make the management of our units more effective.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
