Cloudbeds Reviews in September 2026: User Ratings, Pros & Cons

Best PMS we ve had

We have been using different PMS during the years, and Cloudbeds is by far, the easiest and most complete software. We totally recommend it as it has become a core part of our business because of its ease of use, multilingual (we use it in spanish), excellent online support, and constant upgrades. Only thing we are waiting for is an App.

Cloudbeds is the best software

Customer service, interface and features are awesome. They are very king, very professional and always available. The software is very powerful and always updated. If only all softwares for our business were that good...

Super PMS system with great support

Super PMS system with great support. Problems are taken care of and constantly under development.

Cloudbeds - a valuable partner

- Software is very easy to use and gives you full control without blurry points. - Customer service is fast, reliable and gives you the feeling that ''everything will be resolved sooner or later''

Moving to Cloudbeds really was the correct choice

I was dreading changing from a system that I have been using for 10 years to something new, but Cloudbeds have been there every step of the way and I am so glad that I changed. The system is so easy to use once you know your way around and the support team are the best. I have used the Live Chat and also the Knowledge pages and the University pages. I could not have wished for a smoother transaction

Best & powerful all in one hotel management system

Best & powerful PMS, CM, BE, of the world The feature that I love the most is Pie, auto increase pricing base on occupancy, save me tons of time for yielding revenue Only one more thing need improve is the CM, Please allow hotel to mapping more than one room type of channel to one on front desk, just because some channel Myallocator dont support rate plan mapping, Overall, happy with Cloudbeds Cheers!

Cloudbeds Level Up in Kindness and Service

The understanding, the ready support it gave, the extension of that support and the kindness I felt overall from a company like Cloudbeds to a subscriber like me at Crossroads Hostel Manila during the crushing effects of the Covid-19 pandemic. The free use of the system, the discounts it gave over more than two years of its use of myAllocator — CloudBeds has all the right to put back the price of my subscription to where it was but it chose to be patient, kind, and giving. I know the stats ...

Working with cloudbeds is always a pleasant experience.

The support team is always available for any question. They listen to their customers and make sure they participate in their tests so they can be as efficient as possible and make the management of our units more effective.

Cloudbeds Level Up in Kindness and Service

The understanding, the ready support it gave, the extension of that support and the kindness I felt overall from a company like Cloudbeds to a subscriber like me at Crossroads Hostel Manila during the crushing effects of the Covid-19 pandemic. The free use of the system, the discounts it gave over more than two years of its use of myAllocator — CloudBeds has all the right to put back the price of my subscription to where it was but it chose to be patient, kind, and giving. I know the stats ...

Working with cloudbeds is always a pleasant experience.

The support team is always available for any question. They listen to their customers and make sure they participate in their tests so they can be as efficient as possible and make the management of our units more effective.