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9.8

Spot Score

Cloudbeds - Hotel Management Software

Cloudbeds Reviews in June 2025: User Ratings, Pros & Cons

Efficiently manage your hotel business with ease.

4.3

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Cloudbeds Reviews & Ratings

4.3

Very Good

Based on 63 ratings & 230 reviews

Rating Distribution

Excellent

(210)

Very Good

(8)

Good

(1)

Poor

(3)

Terible

(8)

Expert's Review

Cloudbeds consistently shines in delivering exceptional customer service, as highlighted by reviewers praising representatives like Korina B, Tomás, Denis S, and Bryant for their dedication and support. Customers appreciate the quick response times and knowledgeable assistance provided by the support team. The platform's user-friendly nature and ability to tailor ...Read more

Cloudbeds pros and cons

  • Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.

  • Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.

  • User-friendly platform with clear explanations and easy-to-understand features.

  • Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.

  • Mobile application functionality can be further improved for easier access and management on the go.

  • Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.

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Showing 151-160 out of 230

CH

Carl Harris

07/07/22

5 out of 5

Cloudbeds, an excellent program, and tech support

Cloudbeds is an excellent program and a godsend for my hotel just in the channel manager alone. The entire program, including the channel manager, is easy to set up and easier to use. My most recent encounter with Cloudbeds technical support was due to a new channel integration. The actual problem was with the outside company, but Cloudbeds contacted the company and resolved the problem. Once the outside company informed me that the problem was resolved on their end, Cloudbeds tech support ...

Read more

CH

Carl Harris

07/07/22

5 out of 5

Cloudbeds, an excellent program, and tech support

Cloudbeds is an excellent program and a godsend for my hotel just in the channel manager alone. The entire program, including the channel manager, is easy to set up and easier to use. My most recent encounter with Cloudbeds technical support was due to a new channel integration. The actual problem was with the outside company, but Cloudbeds contacted the company and resolved the problem. Once the outside company informed me that the problem was resolved on their end, Cloudbeds tech support ...

Read more

LR

Loli Riglos

07/03/22

5 out of 5

We are really inlove with Cloudbeds

We are really inlove with Cloudbeds. You make our life better <3

LR

Loli Riglos

07/03/22

5 out of 5

We are really inlove with Cloudbeds

We are really inlove with Cloudbeds. You make our life better <3

CL

C.Mark L

06/24/22

5 out of 5

The software is easy to use.

The software is easy to use. however, maybe you could add one feature that allows users to automatically block all bookings at least 24 hours of preparation for the next reservations.

CL

C.Mark L

06/24/22

5 out of 5

The software is easy to use.

The software is easy to use. however, maybe you could add one feature that allows users to automatically block all bookings at least 24 hours of preparation for the next reservations.

CY

Chaiwat Yutthikal Nott

05/26/22

5 out of 5

Cloudbeds is one of the easier software!

I think Cloudbeds is one of the easier software for hoteliers to use to manage their rates and availability in one click. It is a friendly user and the support team is provided a fast service either via email or telephone. I would give 8 out of 10.

CY

Chaiwat Yutthikal Nott

05/26/22

5 out of 5

Cloudbeds is one of the easier software!

I think Cloudbeds is one of the easier software for hoteliers to use to manage their rates and availability in one click. It is a friendly user and the support team is provided a fast service either via email or telephone. I would give 8 out of 10.

LK

Lokesh Kant

05/25/22

5 out of 5

Very Professional Meeting with all…

Very Professional Meeting with all useful Information etc.

DT

DeSoto Tudor on Capitol Hill

05/22/22

5 out of 5

You won't be disappointed

Cloudbeds is far superior to any other Property Management Systems that are out there. • The initial on boarding is seamless, they want to make sure that you are comfortable with the system before they release you on your own. • Consistently performing updates on the system to staying up to up to date with their clients demands. • The tech support is outstanding, they have evolved to talented team of support staff. They know the system quite well. • The applications are first rate. The tech ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].