9.8
Spot Score
Cloudbeds Reviews in June 2026: User Ratings, Pros & Cons
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Cloudbeds offers custom pricing plan
Cloudbeds Reviews & Ratings
Spotsaas Editor’s POV
Cloudbeds consistently shines in delivering exceptional customer service, as highlighted by reviewers praising representatives like Korina B, Tomás, Denis S, and Bryant for their dedication and support. Customers appreciate the quick response times and knowledgeable assistance provided by the support team. The platform's user-friendly nature and ability to tailor ...Read more
Cloudbeds pros and cons
Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.
Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.
User-friendly platform with clear explanations and easy-to-understand features.
Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.
Mobile application functionality can be further improved for easier access and management on the go.
Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.
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Showing 111-120 out of 230
PL
Pascal Lebailly
07/16/23
The best coach of the History!
Date of experience: July 17, 2023
RD
Ramiro Davila
07/11/23
Ambar was with us all
Ambar was with us all The way . She was always available helping and marking sure we understood everything we had to know about the program . Having staff like this makes it so much easier .
EL
Escape Luxury Suite
07/05/23
Efficient and smart
João has been really smart to help me to fix our problem with our channel manager, he dedicated to em all time necessary and he was in all time workingg with kindness and patience.
P
Panita
05/01/23
#1919134
The best. Your team is great. Thank you very much. I have fixed every item. And the team worked to fix it for me quickly.
JS
James Schondelmeier
04/25/23
Support Continues to Impress
I've continually had prompt and productive assistance from the Cloudbeds team, thank you to you all.
JJ
Joy Jagdish Patra
04/23/23
Cloudbeds - independent property owner's 360degree tech solution
I have been using cloudbeds at our resort - Hotel Holiday Resort,Puri for the last 5 years and would highly recommend for its easy to use and navigate the feature setup. It is very secure and keeps the leaders worry free from any misuse. We have seen an increase of 30% in our direct commission free website bookings via the cloudbeds booking engine. Cloudbeds enabled us to partner with more than 20 online portals and also sell on goole mybusiness which immediately increased our online ...
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HA
Hotel am Markt Munich
04/18/23
Cloudbeds is an excellent cloud-based hospitality management solution
I have been using Cloudbeds for several months now and I must say that it has exceeded my expectations in every way. As a cloud-based hospitality management solution, it offers everything that a hotel or vacation rental property could need to manage their business more efficiently and effectively. The software is very easy to use and navigate, with a user-friendly interface that makes it easy to access all the features and functions. The dashboard is also very customizable, allowing me to ...
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PK
pires kang
04/10/23
Once you experience their customer…
Once you experience their customer service, you will have trouble not satisfying other customer services from other platforms. Their CS is superb. Everyone is very knowledgeable with different challenging questions!
K
Kathryn
04/06/23
Adri was a rockstar
Adri was a rockstar. She answered all my questions and went above and beyond. Give her a raise!
RR
Rancuber Rancuber
04/04/23
I just start last week and i got a…
I just start last week and i got a great experience with our channel manager i have Payment process now!! and our tool works Amaising with cloudbeds
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].