9.8
Spot Score
Efficiently manage your hotel business with ease.
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Cloudbeds offers custom pricing plan
Cloudbeds consistently shines in delivering exceptional customer service, as highlighted by reviewers praising representatives like Korina B, Tomás, Denis S, and Bryant for their dedication and support. Customers appreciate the quick response times and knowledgeable assistance provided by the support team. The platform's user-friendly nature and ability to tailor ...Read more
Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.
Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.
User-friendly platform with clear explanations and easy-to-understand features.
Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.
Mobile application functionality can be further improved for easier access and management on the go.
Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.
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Showing 121-130 out of 230
FG
Fiddy Ganzon-Ofrecio
03/30/23
Very responsive
Cloudbeds is user-friendly and intuitive. And on times that you stumble upon something you're not sure of, Cloudbeds support is quick to answer to your inquiries and they explain everything very thoroughly. We're glad we started our operations with Cloudbeds - it has made a lot of processes (both front end and back end) more efficient and easier to handle.
JA
Jenny Adra
03/18/23
Great Service!
Sandy communicated and explained clearly and very detailed what I asked. Every sine question was answered with clarity and with visuals to help me understand.
BK
Beth Kikendall
03/14/23
What a wonderful learning experience…
What a wonderful learning experience with knowledgeable and patient Thane. We worked through the complete process at a pace that was comfortable for me. Thane was timely, thoughtful and understood every aspect of the program.
PL
Park Lodge
03/13/23
Excellent prompt service!
Date of experience: March 14, 2023
T
TC
03/13/23
Cloudbeds support is the best!
Maria Delgado was super helpful, patient, and also creative in her approach to problem-solving very specific questions. Thanks so much for your excellent service Maria!
FB
Fábio Bonoldi
03/07/23
The meeting was perfect and all the issues were solved…
The meeting was perfect and all the issues were solved in a very quick way. The assistance was brillant and the system could be restored and now is working fine.
VN
Vishwanathsing Nekitsing
03/03/23
Cloudbeds helped me out with getting…
Cloudbeds helped me out with getting started with multiple OTAs' connection and management from a single point with all bookings, reservations, card processing, booking engine etc.. all in one solution really. I am very pleased being with them since on top of the great sale's pitch, the on boarding was great and also dealing with their customer service is pretty much instant reply with great help and advice on the spot!! You cannot fault such a service when, as an owner of a B&B, who really ...
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AB
Amor Boutique Hotel
03/01/23
Icaro Lopes Great Customer Service Coach
Icaro Lopes was very great to work with, he made the experience fun and very detailed.
SJ
sophie Johnson
03/01/23
The actual real live technical support…
The actual real live technical support person, Denis Solovev, who went out of his way to find and identify the exact cause for the disconnect in my understanding of the channel manager and OTA systems’ communication of cvc codes. Denis deserves so much credit. He’s unbelievable!!!
SD
Simuangco, Drex
02/15/23
Easy to use
Easy to use, mapped to online agents, just hope that we can improve the house account folios where we can create folios for guest not using rooms and do check-in and check-out on it as well.
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