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9.8

Spot Score

Cloudbeds - Hotel Management Software

Cloudbeds Reviews in June 2025: User Ratings, Pros & Cons

Efficiently manage your hotel business with ease.

4.3

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Cloudbeds Reviews & Ratings

4.3

Very Good

Based on 63 ratings & 230 reviews

Rating Distribution

Excellent

(210)

Very Good

(8)

Good

(1)

Poor

(3)

Terible

(8)

Expert's Review

Cloudbeds consistently shines in delivering exceptional customer service, as highlighted by reviewers praising representatives like Korina B, Tomás, Denis S, and Bryant for their dedication and support. Customers appreciate the quick response times and knowledgeable assistance provided by the support team. The platform's user-friendly nature and ability to tailor ...Read more

Cloudbeds pros and cons

  • Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.

  • Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.

  • User-friendly platform with clear explanations and easy-to-understand features.

  • Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.

  • Mobile application functionality can be further improved for easier access and management on the go.

  • Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].