8.6
SpotScore
Close Reviews in September 2026: User Ratings, Pros & Cons
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Close Reviews & Ratings
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Spotsaas Editor’s POV
Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more
Close pros and cons
Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.
Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.
Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.
Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.
Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
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Showing 81-90 out of 639
SM
Scott M
12/07/23
"Great Pocket-Friendly Tool"
What do you like best about Close? Close allows me to manage my customer / porspect base quickly and effectively. It's very easy to manage workflow amonst co-workers for our current customers as well as set follow up on prospects. It saves me a lot of time by streamlining my day-to-day. What do you dislike about Close? The only downside I've encountered is with the phone / dialer integration with JustCall. Sometimes its choppy or delayed. What problems is Close solving and how is that ...
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LL
Laurie L
12/06/23
"CRM that works your way"
What do you like best about Close? Our team adopted Close several months ago, and I like it more each day. It is super intuitive, so the learning curve was pretty much a straignt line. I work in a busy environment where every day is different, and I love knowing that Close is babysitting my most important 'Things to Do' list. The ability to receive and follow-up on phone calls as well as email through the system is great. I also love having a full chain of client corresponcence on one side ...
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KA
Kyle A
12/05/23
"Amazing CRM to Use !!!"
What do you like best about Close? The accessibilty is phenomenal. I am able to organize my tasks, files, and notes to be able to successfully and effeciently do my work in finance. I can also see this to be very useful in various industries as well, especially remote workers. Would reccommend any company to use CLOSE within their work atmosphere. What do you dislike about Close? Nothing I dislike about CLOSE. It is a very good CRM. What problems is Close solving and how is that benefiting ...
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AU
Anonymous User
12/05/23
"Reliable, simple and useful tool."
What do you like best about Close? I enjoy how simple it is to have a handle on my reminders, contacts, follow-ups and creating new profiles quickly if I'm receiving new information while on a call, this happens daily in my line of work. I't s absolutely a great tool to have when your job involves following on different businesses, clients and, of course i na way, your own day-to-day activities. I learned it in about a day and started implementing a few other features as I saw fit, their ...
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AU
Anonymous User
12/04/23
"Close has made my work day much more efficient"
What do you like best about Close? Close offers me the efficiency of handling most of my tasks within one platfrom which enables me to work in a much more well organized environment. What do you dislike about Close? I have not found anythig as of yet that I dislike about Close What problems is Close solving and how is that benefiting you? Close has helped to solve the need to work out of & track all correspondence I have with my customers
JJ
Josh J
12/04/23
"Very efficient!!!"
What do you like best about Close? Using Close allows me to keep all of my communitcations with customers and leads extremly organized so that I can work efficinetly as possible. The ease of implementing automated workflows and integrating other softwares creates for a very profecient tool that I use everyday! What do you dislike about Close? I have yet to run into any downsides to Close. It's fantastic! What problems is Close solving and how is that benefiting you? Close is allowing me to ...
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JK
Julian K
12/04/23
"Very good, clean crm with nice features"
What do you like best about Close? Easy to handle, the ai summary, the possibility to record calls and the overview. What do you dislike about Close? Can't think of anything. It has everything a crm needs and it is the best one I ever used. Maybe a better check mechanism if Leads are double. What problems is Close solving and how is that benefiting you? Helps me to see my leads, costumers, follow up. Saves a lot of time if I compare it to an excel sheed or other crms.
DB
Danielle B
12/04/23
"Tremendous time-saver + no leads "slip through the cracks"!"
What do you like best about Close? I love so many features of Close, hard to get it down to the best ones. If I had to choose it's that it's so easy and intuitive to use and, makes life so much easier and stress-free, knowing the information we need is at our fingertips. What do you dislike about Close? I don't dislike anything, especially with the recent upgrades that have been put in place for the level of account we have. What problems is Close solving and how is that benefiting you? It ...
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DB
Danielle B
12/04/23
"Tremendous time-saver + no leads "slip through the cracks"!"
What do you like best about Close? I love so many features of Close, hard to get it down to the best ones. If I had to choose it's that it's so easy and intuitive to use and, makes life so much easier and stress-free, knowing the information we need is at our fingertips. What do you dislike about Close? I don't dislike anything, especially with the recent upgrades that have been put in place for the level of account we have. What problems is Close solving and how is that benefiting you? It ...
Read more
JK
Julian K
12/04/23
"Very good, clean crm with nice features"
What do you like best about Close? Easy to handle, the ai summary, the possibility to record calls and the overview. What do you dislike about Close? Can't think of anything. It has everything a crm needs and it is the best one I ever used. Maybe a better check mechanism if Leads are double. What problems is Close solving and how is that benefiting you? Helps me to see my leads, costumers, follow up. Saves a lot of time if I compare it to an excel sheed or other crms.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].