Close Reviews in September 2026: User Ratings, Pros & Cons

"All in one stop shop!"

What do you like best about Close? I love the organization in Close! It's easy to create new smart views for different lead catagories. What do you dislike about Close? I wish we were able to call/text international leads! What problems is Close solving and how is that benefiting you? Texts, emails and calls can all be tracked in one place!

"Cofounder"

What do you like best about Close? Close is easy to use and tracks everything in detail. It also can create leads seamlessly What do you dislike about Close? Close is amazing, but I'd love love it to have a sales agent assistant in the future What problems is Close solving and how is that benefiting you? Helping our team stay on track and follow up with leads

"Great for organizing"

What do you like best about Close? I use Close mostly to keep track of sales leads/calls and the status of their movements. Perfect for the small company I work for (<10 employees). What do you dislike about Close? The only thing I would change about Close is that I wish it had an integration with Quickbooks desktop. What problems is Close solving and how is that benefiting you? It helps me track previously sent emails without having to search through google mail. I also like that I can see ...

"Best CRM for small teams"

What do you like best about Close? Easy to use, user-friendly and has everything you need to keep track of clients. What do you dislike about Close? Nothing really, we wanted to use it for "Call-center" jobs as well, but then we decided not to. Do not know the reason. What problems is Close solving and how is that benefiting you? CRM: Everybody in our team knows the previous notes and calls about the client, so if a problem appears, we are more prepared and can do more professional service.

"Finally an intuitive CRM"

What do you like best about Close? So simple to use and the workflows are a huge timesaver. User interface is by far the best I've ever used. What do you dislike about Close? I personally would like to add documents or images to client profiles, but there are work arounds with adding links. What problems is Close solving and how is that benefiting you? Keeping track of tons of leads, recoding calls for review and creating tasks for follow up.

"Close is an easy to use platform"

What do you like best about Close? Everything is visible in one easy view. Support teams are very responsive. What do you dislike about Close? Can be time consuming and a bit difficult to add new companies, the need of coding etc. What problems is Close solving and how is that benefiting you? visibility into responses in one easy view and reporting

"Close is life changing for my small business"

What do you like best about Close? Close has automated all the parts of my marketing that I found absolutely tediuos, and makes it easy to roll down my list and answer the questions my clients are asking. What do you dislike about Close? Counting my interactions could be better. I have to track how many people answer me, and how many I reach out to manually because the software kind of lumps all of those interactions together. What problems is Close solving and how is that benefiting you? I ...

"Real Estate Brokerage CRM"

What do you like best about Close? Custom activities make integrations and triggering processes very dynamic. Very easy to use, easy implementation. Customer support is very helpful. This has now become our most frequently used software. What do you dislike about Close? Reporting features aren't great. Custom activities being limited in count so much without upgrading. What problems is Close solving and how is that benefiting you? Close helped us put many different softwares into one simple ...

"Close is seamless"

What do you like best about Close? Most helpful is mobile abilities. Having access to leads through both desktop and mobile makes it easy to stay on top of follow ups and contacts. What do you dislike about Close? Not many downsides. Software is quite great. What problems is Close solving and how is that benefiting you? Call recordings are highly beneficial as well as AI generated notes.

"Close is the best, plain and simple."

What do you like best about Close? I love Close because it's the best for anyone in sales! CRM's can be very tricky and when closing deals, sales reps look at it as last in order of importance. Close does a phenomenal job of making it easy to use and operate it's CRM which in turn will help sales associates more effective. What do you dislike about Close? It's missing a WhatsApp integration but apart from that it's solid/. What problems is Close solving and how is that benefiting ...