8.6
SpotScore
Close Reviews in September 2026: User Ratings, Pros & Cons
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Close Reviews & Ratings
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Spotsaas Editor’s POV
Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more
Close pros and cons
Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.
Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.
Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.
Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.
Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
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Showing 61-70 out of 639
ES
Erin S
01/05/24
"Everything I need to stay organized in ONE CRM, including profile notes, calls SMS."
What do you like best about Close? Its all in ONE place. Most CRMs I have used are peice mealed together using API integrations. This system is all in one! Fantastic... What do you dislike about Close? I haven't come across anything yet. It is an easy to use system for workflows, automations etc. What problems is Close solving and how is that benefiting you? It is everthing I need to run effective business, all in one system. It keeps me organized and on point. I wish I had known about this ...
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IH
Ian H
01/05/24
"A streamlined experience for your operation!"
What do you like best about Close? Close has helped EASILY automate our sales pipelines creating more time for us to spend creating DEALS isntead of working on systems and processes. Theyre customer support is readily available and fast to respond, we love that! Easy to use the system from anywhere with their desktop and mobile application. What do you dislike about Close? The learning curve for building everything out took a bit, as well as transferring data from our previous CRM took a ...
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AU
Anonymous User
01/04/24
"Explored many different CRM's and found Close to be by FAR the best."
What do you like best about Close? The simplicity of everything combined with a clean UX makes all the difference. Although it seems simple on the surface, the depth of what you can accomplish and track within Close makes it the best CRM I have ever used. Uploading leads is a breeze and the deduping aspect makes it so easy to ensure we are not contacting the same prospect twice. I also enjoy how the dev team is continually adding new, much-needed features. What do you dislike about Close? I ...
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PE
Paul Evans O
01/02/24
"Close Is A Super Efficient and Well Maintained Software"
What do you like best about Close? i like all the updates that go into it, it's super easy to use and the smart views are a life saver What do you dislike about Close? sometimes it will crash out, but rarely does it actually do that What problems is Close solving and how is that benefiting you? i'm able to communicate well and keep in contact with my leads. i'm able to schedule things out in advance and make sure i don't miss anything
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Ashley D
01/01/24
"The best business buy you can make!"
What do you like best about Close? I love the detailed ways that are also user friendly that Close records data automatically. From the autodialer, effective tracking systems, and auto recording notes on phone calls for you, this is a phenomenal professional system. It can manage your client database, nurture them (even with built in workflow automation), and take detailed notes along with allowing you to track lots of data manually....there's too many things to list that this system can ...
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FF
Feljan Frank D
12/28/23
"Excellent!"
What do you like best about Close? The best thing about Close is it is very user friendly and if you are going to listen to some calls it has a very good quality. No static and the recording is very clear What do you dislike about Close? Inconvenience: Closing the dialer app means you won't have immediate access to call logs, contacts, or the dial pad until you reopen the app. If you need to make or receive calls frequently, having to reopen the app each time may be inconvenient. Missed ...
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AU
Anonymous User
12/27/23
"CLOSE CRM ALL IN ONE SOLUTION"
What do you like best about Close? Close works great, direct dial outbouand and inboud calls, email sending and receiving, template creation. I real all in one solution. It works and it has easy integration and implementation. Excellent customer support. We use it daily. What do you dislike about Close? Nothing in particular it works great, we have no negative points. What problems is Close solving and how is that benefiting you? What we like from close is that we have everything integrated ...
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NZ
Nick Z
12/20/23
"Close CRM"
What do you like best about Close? Compared to any other CRM I have worked with, Close has been the most user-friendly and easy to organize. When I receive and incoming call, I can jump right to that client's profile and make note of any and everything about that client. The inbox tool is extremely helpful for setting reminders for myself, as well as tagging in coworkers for certain tasks that need assistance with. I use Close CRM every day and have not run into any issues. Because of this, ...
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MS
Mario S
12/19/23
"Benutzerfreundlich, und ausschlaggebend für mein job"
What do you like best about Close? In den Leads ist eine Superbenutzerfreundlichkeit. Der Kundendienst wird damit vereinfacht! Häufigkeit der Nutzung ist täglich! EInfache Integration in dem Programm. Die Anzahl der funktionen sind sehr gut. Customer Support einfach zu verstehen. Leichtigkeit der Durchsetzung ist gegeben. What do you dislike about Close? Die Leads überschneiden sich. damit ruft man immer öfters den gleichen mal an. What problems is Close solving and how is that benefiting ...
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AU
Anonymous User
12/18/23
"Valuable CRM"
What do you like best about Close? It is a great tool for companies that want to increase their lead outreach and expand a sales appraoch to a wider audience. I like the ai recording tool that is implemented into the call feature. Customer support is always accessible. Easy to use. Use it everyday. Easily integrated with other CRM's such as hubspot. Easily implemented into out daily outreach. What do you dislike about Close? Needs better orgainization for individual users within a company. ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].