Close Reviews in September 2026: User Ratings, Pros & Cons

"I love Close. It is user-friendly, fast and provides great customer service. Thanks!!"

What do you like best about Close? The ability to quickly and easily access history and interactions with prospects and clients. I used a major competitor for 3 years and Close is comparable . What do you dislike about Close? I'd like to have more people in my org to have access without adding to the cost haha! What problems is Close solving and how is that benefiting you? A couple of things: exceeding my email limit, and being labeled as Spam when I make calls through Close. Close solved ...

"Exceptional Quality of Product and Service"

What do you like best about Close? Close is always evolving and they make it easy to use. With my limited understanding of the internet, integrations and software in general, Close has made it their mission to ensure I receive the best service with excellent support staff and continuous communication. Implementation was fairly easy. I was ready to go in minutes. I use Close daily and the ease of integration withy other programs is helpful What do you dislike about Close? My knowledge is ...

"its going great to be honest"

What do you like best about Close? menu options is good and is friendly to use, easy to implement things, customer support is responsive, frequently use by me, easy integration and has number of features. What do you dislike about Close? nothing as such for now all going good in using it. What problems is Close solving and how is that benefiting you? Close is solving alot of problems as acting as my CRM software to manage my leads and manage outbound and inbound calls.

"Close CRM"

What do you like best about Close? Its versatility and adaptability. Mostly what is most attractive is that Close maintains the history of touches, from the first outreach to the close (no pun intended). Close CRM records your voicemessages, incoming calls, texts and emails to the contact. It is the most comprehensive CRM I have seen to date. I cannot wait to grow into using more of its power. It even sourced local phone numbers for me to call through without me having to "shop" vendors and ...

"It made my full time job look like a part time one."

What do you like best about Close? the automations, smart views and the lead filters. What do you dislike about Close? the pricing is a bit high but its worth it. What problems is Close solving and how is that benefiting you? Close solved the problem with call recordings, now I can keep track of everything. I also have it connected with ChatGPT and it makes everything soo usable.

"Great for calls"

What do you like best about Close? The way you can call and follow up with PNC What do you dislike about Close? nothing everything is good I really dont have nothing to say everything is great What problems is Close solving and how is that benefiting you? well the calls are always good quality incoming calls are great and the way you move around.

"Hands down the best CRM for outbound Dialing"

What do you like best about Close? the Smart views and customization allows you to dial only the most likley leads that will answer/buy. This saves you a ton of time and man power. Also the tracking on close.io is second to none and makes running a team a breeze. What do you dislike about Close? The cost. But honesly its well worth it. What problems is Close solving and how is that benefiting you? smart views call tracking and date. makes my life soo easy.

"This CRM is the freaking BEST!"

What do you like best about Close? I love how versitile it is. If you're looking for something that is abke to keep detailed record of your clients, your conversations, and operate with such a smooth workflow, Close the door on anything else because this the one stop shop! What do you dislike about Close? Is there a downside? Haha if there is, someone tell me cuz I can't find one. What problems is Close solving and how is that benefiting you? Close isn't solving problems... it's eliminating ...

"Close always works great!"

What do you like best about Close? It keeps all my leads very organized. I am able to go back and look over things and understand them really quick What do you dislike about Close? I can't really think of any downsides. Everything always seemed to work fine and they're always adding new features What problems is Close solving and how is that benefiting you? I love the call summaries that Close added. And the transcription to quickly review a call.

"Best Sales Enablement/CRM software"

What do you like best about Close? Predictive dialing, power dialing, activity recording on leads. What do you dislike about Close? Emailing not as good, but has loads of integrations with other softwares. What problems is Close solving and how is that benefiting you? Automated, efficient calling. Pipeline reporting.