Close Reviews in June 2026: User Ratings, Pros & Cons

"Best CRM I've ever used. And I have used CRM for 25 years."

What do you like best about Close? I like its intuitive interface and its automated processes. It practically walks you through your own sales process and prompts you to the next steps. What do you dislike about Close? I don't dislike anything. It could be in additional languages. Recommendations to others considering Close: It is vastly different than other CRM systems. Take time to modify Close to your sales and marketing process. What problems is Close solving and how is that benefiting ...

"Great"

What do you like best about Close? very complete and intuitive, perfectly linked to the other tools. What do you dislike about Close? nothing, i think its really a pretty good tool to manage our work and stay tunned. Recommendations to others considering Close: really great issue What problems is Close solving and how is that benefiting you? i have all my tasks in one window

"The best CRM bang for the buck out there!"

What do you like best about Close? The system is so easy to learn and very intuitive. I was able to get up ad running in under an hour and it has been the best money I've ever spent on a CRM, PERIOD. What do you dislike about Close? I wish they would compromise between the basic package and the business package. The jump in cost is a bit too much. What problems is Close solving and how is that benefiting you? Close lets me zero in on sale opportunities and helps me track my follow-up so I ...

"Best Inside Sales CRM"

What do you like best about Close? The interface is highly intuitive and easy to use. They group individuals under an account. You can easily see all calls and emails. What do you dislike about Close? It may be difficult to orchestrate complete inbound marketing automation tactics solely within Close; although that may not even be neccessary. What problems is Close solving and how is that benefiting you? We needed help keeping track of the pipeline and where deals stood. It helped to ...

"So quick to use...."

What do you like best about Close? The system is very intuitive. Great UX, you can zip through most tasks on one page. Also as you use an app, much quicker than web based. What do you dislike about Close? Global data sharing across an organisation. Sometimes, data should be kept private from other teams etc. Just a few design niggles, like no checkbox on lists, or move between cards, but pretty minor. Marketing pretty scant too. What problems is Close solving and how is that benefiting ...

"Close is a great program!"

What do you like best about Close? It keeps all emails and correspondence together. What do you dislike about Close? There are so many features it takes a while to learn all of the abilities the program offers. Recommendations to others considering Close: Close is a great CRM and email marketing program. What problems is Close solving and how is that benefiting you? I am keeping track of all my prospects and opportunities available.

"A CRM that will actually impact your bottom line"

What do you like best about Close? Top tier Zapier integration, built-in phone system, built-in drip campaigns, native sms, advanced filtering and searching, and nested smartviews What do you dislike about Close? I'll have to come back on this one. There is no phone app but we use Close with a large B2C data set so rarely need an app (there is a mobile responsive web page) Recommendations to others considering Close: If you will have a large data set (B2C) then I believe this the best ...

"The Perfect CRM"

What do you like best about Close? Close is a great CRM. It's super flexible/customizable without the bloat that Salesforce tends to have. It's integrations are easy and the team at Close is super responsive/helpful. I've suggested product enhancements and they've implemented them. Whenever I've had an issue, the answer has often as been as easy as, "Fixed. Reload the app." I can't think of a better option. I've worked with Hubspot and Salesforce and find Close to be a superior tool for a ...

"The first and last CRM."

What do you like best about Close? It's super simple, easy to use while still having all the features you want and need. What do you dislike about Close? I feel that the power dialer should be available in cheaper plans of the product. What problems is Close solving and how is that benefiting you? I never had any issues with it. The main benefits are the tasks, the smart views are super helpful and the integration with google calendar.

"Best CRM for actual selling"

What do you like best about Close? Keeps reps focused and organized, great for managing and hitting a high volume of leads. Smart views make it easy to sort and segment leads. What do you dislike about Close? Admins can't manage certain aspects of reps accounts like phone numbers and certain permissons. It would be nice to choose and assign numbers for them. What problems is Close solving and how is that benefiting you? Needed something that saves time with working through a high volume of ...