Close Reviews in September 2026: User Ratings, Pros & Cons

"I find Close is the most motivating and easy to use sales pipeline!"

What do you like best about Close? Functionality, ease of use, inferface is easy to use. What do you dislike about Close? Not much I don't like about it to be honest, it does everything I need. Recommendations to others considering Close: Take the time to set it up correctly and have your sales team reporting regularly. This is the easiest to use CRM I have ever found. I've used free ones, paid ones, all kinds as I have been a closer for a variety of companies. I always recommend Close, ...

"By far the best CRM and dialer solution."

What do you like best about Close? Easy implementation. Insightful easy to analyze dashboards. Predictive dialer rocks. Voicemail drops. Call cadences. Email marketing tools. I have tried to find a better solution but always return to Close. What do you dislike about Close? They take user feedback seriously. They have built everything I once felt was missing into their platform and have eliminated several apps from my tech stack. Recommendations to others considering Close: Set up your ...

"Amazing product, great customer service."

What do you like best about Close? Product features. amazing service. Great response time. What do you dislike about Close? Not much! The product has no flaws and amazing. What problems is Close solving and how is that benefiting you? Outbound prospecting

"Best Sales CRM I've Used"

What do you like best about Close? Best part about close.io is how simple and clean the interface is. What do you dislike about Close? It's expensive, but you get what you pay for. What problems is Close solving and how is that benefiting you? Managing our sales team on a daily/weekly basis for max performance.

"Close offers integrated messaging that most other platforms don't offer. Can recommend."

What do you like best about Close? I like that Close pulls all communications with a specific lead or contact and displays it all together. Texts, calls, emails are all in one place What do you dislike about Close? I don't like that all contacts are called leads, even after they become a customer. I wish Close offered an IOS client. Recommendations to others considering Close: Close offers a unique combination of capabilities, including automated email sequences. What problems is Close ...

"Everybody in sales needs this app"

What do you like best about Close? You can make it whatever you want and everything that you need What do you dislike about Close? To be honest it bothers me whenever someone calls my Close number and I am away from the computer, it will forward to your phone at the end of the ring. Recommendations to others considering Close: Just buy it. There's a 14-day free trial, it's so good. What problems is Close solving and how is that benefiting you? My entire business runs off of close. I click ...

"Best CRM"

What do you like best about Close? It is so simple and convenient to use. The smartviews and custom fields help me stay organized and focused. What do you dislike about Close? There is no mobile app yet. It can be challenging to run to a computer or laptop to make a call. Recommendations to others considering Close: Use the smartviews and notes feature What problems is Close solving and how is that benefiting you? It allows me to stay organized with 1000+ leads

"Great marketing tool with many advantages."

What do you like best about Close? Easy to use follow up and tracking of phone and email contacts What do you dislike about Close? Some sporadic connections for phone usage. Not always solid. What problems is Close solving and how is that benefiting you? Reported phone issues are addressed and seem to go away for a while.

"Close is by far the best crm I have used"

What do you like best about Close? I like the way that Close is arranged neatly and all that all the options and smart views are listed in a side panel for easy access. What do you dislike about Close? I can't find anything that I dislike about Close I really enjoy using this CRM What problems is Close solving and how is that benefiting you? I like the way you can be using the dialer and get notified when a call is incoming and the 5 minute reminder for scheduled calls.

"Its all very organized and it sets you up to succeed!"

What do you like best about Close? I like the format. The layout of everything is so easy to understand. I've been using it for only 1 month and I love it! Best CRM I have ever used in my 7 years of Real Estate What do you dislike about Close? nothing, This CRM works perfectly. I use it every day for calling & texting leads, and it keeps me organized. I never get lost with all my leads and what I have to do to follow up. If you know how to use it to its full potential, Close is a great tool ...