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8.6

Spot Score

Close - CRM Software

Close Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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Close Reviews & Ratings

4.6

Excellent

Based on 220 ratings & 595 reviews

Rating Distribution

Excellent

(569)

Very Good

(22)

Good

(1)

Poor

(2)

Terible

(1)

Spotsaas Editor’s POV

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

  • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

  • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

  • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

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Showing 431-440 out of 595

MF

Mike F

03/10/22

5 out of 5

"Easy and Efficient"

What do you like best about Close? Close is so easy to manage and monitor all of my leads. The smart view feature allows me to fully understand my leads in every territory on a high level. What do you dislike about Close? My only issue with Close is that the reporting features could be a little stronger. What problems is Close solving and how is that benefiting you? I have not had any issues with Close except for a few dropped calls. Close is extremely helpful at keeping my on top of my ...

Read more

MF

Mike F

03/10/22

5 out of 5

"Easy and Efficient"

What do you like best about Close? Close is so easy to manage and monitor all of my leads. The smart view feature allows me to fully understand my leads in every territory on a high level. What do you dislike about Close? My only issue with Close is that the reporting features could be a little stronger. What problems is Close solving and how is that benefiting you? I have not had any issues with Close except for a few dropped calls. Close is extremely helpful at keeping my on top of my ...

Read more

AU

Anonymous User

03/08/22

5 out of 5

"Friendly and easy to use!"

What do you like best about Close? I like using close every day because it is so easy to use and friendly. It always has a new option or actualization that bring us more confidence when we are working What do you dislike about Close? Sometimes when I am working, it suddenly stops, or sometimes, I can not send sequences. If I use it when it is "breaking," then the sequences are not visible or I can not find them Recommendations to others considering Close: Please answer emails What problems ...

Read more

AU

Anonymous User

03/08/22

5 out of 5

"Friendly and easy to use!"

What do you like best about Close? I like using close every day because it is so easy to use and friendly. It always has a new option or actualization that bring us more confidence when we are working What do you dislike about Close? Sometimes when I am working, it suddenly stops, or sometimes, I can not send sequences. If I use it when it is "breaking," then the sequences are not visible or I can not find them Recommendations to others considering Close: Please answer emails What problems ...

Read more

LM

Leo M

02/26/22

5 out of 5

"Great API. Amazing value."

What do you like best about Close? There hundreds of CRMs a it there. We picked Close because of their API capabilities and fair pricing structure. It's a blank slate for real marketing automation. What do you dislike about Close? Nothing in particular. I'd like to see them continue to evolve their API capabilities. Recommendations to others considering Close: Think about what you need your CRM system to do, and make sure it does that well. More features doesn't mean better. What problems ...

Read more

LM

Leo M

02/26/22

5 out of 5

"Great API. Amazing value."

What do you like best about Close? There hundreds of CRMs a it there. We picked Close because of their API capabilities and fair pricing structure. It's a blank slate for real marketing automation. What do you dislike about Close? Nothing in particular. I'd like to see them continue to evolve their API capabilities. Recommendations to others considering Close: Think about what you need your CRM system to do, and make sure it does that well. More features doesn't mean better. What problems ...

Read more

AU

Anonymous User

02/21/22

5 out of 5

"One of the best CRM for sales"

What do you like best about Close? Easy to create email sequences and to add prospects What do you dislike about Close? The calling feature is a little sluggish but works excellent with autodialer. Recommendations to others considering Close: Great CRM for sales can use email marketing and calling features What problems is Close solving and how is that benefiting you? Can reach out to a large number of people through email sequences.

AU

Anonymous User

02/21/22

5 out of 5

"One of the best CRM for sales"

What do you like best about Close? Easy to create email sequences and to add prospects What do you dislike about Close? The calling feature is a little sluggish but works excellent with autodialer. Recommendations to others considering Close: Great CRM for sales can use email marketing and calling features What problems is Close solving and how is that benefiting you? Can reach out to a large number of people through email sequences.

DS

Dean S

02/17/22

5 out of 5

"Best Platform changed everything"

What do you like best about Close? So easy to use, the team is loving it and I can set everything to the right person; clients are getting better customer service from us and everything is getting sent to the right member of the team What do you dislike about Close? The only thing I dislike the fact that the emails go to your archive; nothing doesn't work set up for new team members could be easier as it seems to be a massive thing setting them up Recommendations to others considering ...

Read more

DS

Dean S

02/17/22

5 out of 5

"Best Platform changed everything"

What do you like best about Close? So easy to use, the team is loving it and I can set everything to the right person; clients are getting better customer service from us and everything is getting sent to the right member of the team What do you dislike about Close? The only thing I dislike the fact that the emails go to your archive; nothing doesn't work set up for new team members could be easier as it seems to be a massive thing setting them up Recommendations to others considering ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].