8.6
SpotScore
Close Reviews in September 2026: User Ratings, Pros & Cons
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Close Reviews & Ratings
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Spotsaas Editor’s POV
Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more
Close pros and cons
Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.
Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.
Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.
Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.
Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
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Showing 431-440 out of 639
GA
Geovani A
07/19/22
"Very innovative."
What do you like best about Close? The site's organization makes the day-to-day a lot easier so as not to lose any leads. Mainly the issue of dates and the tasks we can create, which serve as an alarm, is advantageous. What do you dislike about Close? I think the platform could have a more 'clean' face. Sometimes it's a little too polluted, with too much information, and too many fields to fill in. The question of the ways in which the dates are is also a little wrong. There had to be a ...
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GA
Geovani A
07/19/22
"Very innovative."
What do you like best about Close? The site's organization makes the day-to-day a lot easier so as not to lose any leads. Mainly the issue of dates and the tasks we can create, which serve as an alarm, is advantageous. What do you dislike about Close? I think the platform could have a more 'clean' face. Sometimes it's a little too polluted, with too much information, and too many fields to fill in. The question of the ways in which the dates are is also a little wrong. There had to be a ...
Read more
TT
Thaddeus T
07/15/22
"14 days of pure bliss (free trial) followed by the easiest commitment I ever made."
What do you like best about Close? - The email templates and sequences - The ease of access through SmartView - The ease of differentiation through the Opportunities Tab - The Reporting Tab. Enough said. - The ease of creating customizing statuses and notes / activities. What do you dislike about Close? - A bad email ( undeliverable) means I have to manually go in and delete the contact email address. That should be automatic. - Adding Scheduled meetings should be easier than integrations ...
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TT
Thaddeus T
07/15/22
"14 days of pure bliss (free trial) followed by the easiest commitment I ever made."
What do you like best about Close? - The email templates and sequences - The ease of access through SmartView - The ease of differentiation through the Opportunities Tab - The Reporting Tab. Enough said. - The ease of creating customizing statuses and notes / activities. What do you dislike about Close? - A bad email ( undeliverable) means I have to manually go in and delete the contact email address. That should be automatic. - Adding Scheduled meetings should be easier than integrations ...
Read more
AU
Anonymous User
06/23/22
"It's great!"
What do you like best about Close? Close makes it very easy to navigate and keep in touch with all my leads. The reminder functions are huge and really allow me to keep track of 100+ leads while also keeping my pipeline in great working order. What do you dislike about Close? Three "downsides" to close. 1) There's no mobile app. With a mobile app communicating with leads would be a hell of a lot easier. Especially with text messaging. 2) There needs to be an automatic refresher. When text ...
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AU
Anonymous User
06/23/22
"Exceptional Tool"
What do you like best about Close? I love how easy it is to use Close and how quickly I can access a client's information. Plus, the whole team can use it so I can easily reference notes when colleagues have interacted with the client. This allows me to always feel up-to-date and give the client the best possible service. What do you dislike about Close? There is nothing that I can think of that is problematic. What problems is Close solving and how is that benefiting you? Close lets me set ...
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AU
Anonymous User
06/22/22
"The most powerful crm for performance telesales"
What do you like best about Close? The simple and modern design (especially that in contrast to solutions like HubSpot or similar, where you have no clarity at all due to the 10000 functions). At Close they have a great understanding for their targeted audience! They know in performance telesales everything comes down to the basics. With Close we found a solution, that perfectly fits our needs. What also is fun, are the motivational quote which are shown, when you open the app. Makes you ...
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AU
Anonymous User
06/22/22
"Best CRM for Sales"
What do you like best about Close? Close is intuitive and easy to use compared to every other CRM I have used. Everything is built in and the reporting allows for easy data analysis. Followup up reminders are easy to schedule. What do you dislike about Close? The only thing I dislike is that currently there is no native app for the iPhone. An app exists for iPad but if you want to access close on the iPhone you have to use the browser. What problems is Close solving and how is that ...
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DM
Dimitar M
06/21/22
"Close CRM delivers best value for your money"
What do you like best about Close? My team and I are not salespeople by nature, and most CRM systems assume the opposite. Complex to start and become too expensive too quickly. Close CRM is the other way around. You can start small and gradually improve your pipeline, sequences, and efficiency. Great UX, easy to understand, easy to use. What do you dislike about Close? There are some technical details that can be improved design-wise, but nothing major to complain about here. As a matter of ...
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TM
Tim M
06/20/22
"Close has improved my follow up game tremendously!"
What do you like best about Close? I would find that I would meet with prospects and when I couldn't close on the first or second meeting, I would move on to the next prospect. Close has given those types of prospects new life by reminding me about not only the prospect but what the potential and eventual client and I spoke about, giving me an edge that I did not have before. I can categorize each step in the sales process which helps me organize and optimize my business and my ability to ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].