Close Reviews in September 2026: User Ratings, Pros & Cons

"It lets you spend time on what matters"

What do you like best about Close? Almost every thing you have to do as a sales professional is inside of this tool. That means: no more manual entries, no more having to remind yourself of something. No more switching screens. But way more time you can spend talking to customers. What do you dislike about Close? I would like an app where my phone calls are logged when I'm on the road or something like that. Sometimes prospects call back and since I only have them in close I don't always ...

"Best B2B CRM I Found So Far"

What do you like best about Close? The interface is very intuitive, and unlike other CRMs, I find myself using Close daily. Also, love the fact that I can send cold emails directly from the platform. What do you dislike about Close? Nothing really, it's the best one I found. I still use ActiveCampaign to send email campaigns, so if Close can create a platform that is as good for email campaigns & automation, that would be cool. Recommendations to others considering Close: Once you set up ...

"Small Business CRM MUST HAVE"

What do you like best about Close? Close is perfect as an all-in-one and robust CRM for sales teams. Most small businesses are not going to roll out an enterprise-level solution. Guess what? You don't have to. Close solves that problem with its affordability and robust customizable features that are relevant to your needs. Some of the features I love are the reporting, voicemail drops, SMS texting, templates and sequences that you can build for whatever your need. There are so many ways you ...

"Easy to organize and manage all my contacts. Great way to communicate."

What do you like best about Close? I like using the email templates best. Great way to grab your customer's attention. I use outlook with my close software and the integration is seamless. Close outshines the competition. What do you dislike about Close? There really is no downside to close. I have not come across a part of the program i do not like. Everything is laid out in an easy-to-use format. This is the best crm software i have come across. What problems is Close solving and how is ...

"Amazing 10/10"

What do you like best about Close? Streamlined processes and procedures. Easy to use and incredibly user-friendly. Perfect for what I do and need it for. Makes it easy to track KPI's What do you dislike about Close? Could use a more user friendly internal sms marketing tool/ way to reach multiple contacts at once with sms. Could use a mobile app/ mobile version Recommendations to others considering Close: Use close if you want to stay organized and not lose track of any leads. What problems ...

"Truly an ALL-IN-ONE solution for sales"

What do you like best about Close? The fact that I don't have to have 5 different apps superglued together with Zapier duct tape. With other sales CRMs I always needed to add on other services by connecting them through integrations that worked only part of the time. With Close I have everything I need already built into the platfrom. I also love the compact look and the ease of layout of everything. I can find things and the UI isn't bloated with excess space making me have to scroll all ...

"Really great software for telecommunication, countless features and great support."

What do you like best about Close? Countless features and great support makes this software just a great tool for business What do you dislike about Close? Sometimes, time to time i'm having problems with importing and filtering prospects. What problems is Close solving and how is that benefiting you? I'm learning to bussiness communicate along with other features that give me some great experience in this field.

"Close.com Sales / CRM tool review"

What do you like best about Close? Easy interface , integration with email , phone and all related part of daily sales person tools. What do you dislike about Close? nothing specific just support for phone integration for Indian numbers was a bit tricky and had very less options. Recommendations to others considering Close: Best tool for sales team , easy to setup and almost no training required. What problems is Close solving and how is that benefiting you? Managing our sales funnel , ...

"Very easy and friendly"

What do you like best about Close? The ease of having everything in one place. Close also helps us with very minimal clerical work on the platform by adding and managing the leads and prospects, which is amazing. What do you dislike about Close? It would also be great if Close can have a better notification system, already all of the notifications are being collated within the inbox, a better push notification kind of feature would be more helpful (just a suggestion). And also having a ...

"Great outbound CRM for small businesses"

What do you like best about Close? The analytics and optics for activity and metrics is super clean and easy to find. Even easier to create custom dashboards as well! What do you dislike about Close? Because Close uses SO MANY features, it can be slow when using multiple other programs. If there was a cloud version or a lite version or even a mobile version, that would be awesome Recommendations to others considering Close: Their support team is absolutely amazing. Incredibly fast when ...