8.6
SpotScore
Close Reviews in September 2026: User Ratings, Pros & Cons
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Close Reviews & Ratings
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Spotsaas Editor’s POV
Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more
Close pros and cons
Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.
Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.
Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.
Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.
Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
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Showing 421-430 out of 639
AU
Anonymous User
08/18/22
"Close is the easiest platform I have worked with"
What do you like best about Close? The most helpful part about close is just how simplified the system is. It is very user friendly. What do you dislike about Close? The downside for me personally is the scroll bar at the left. It should be more visible. What problems is Close solving and how is that benefiting you? Close allows you to easily click back and go back on previous accounts. This benefits me a lot because at times I may forget to have noted something on an account and need to ...
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AU
Anonymous User
08/18/22
"Close is the easiest platform I have worked with"
What do you like best about Close? The most helpful part about close is just how simplified the system is. It is very user friendly. What do you dislike about Close? The downside for me personally is the scroll bar at the left. It should be more visible. What problems is Close solving and how is that benefiting you? Close allows you to easily click back and go back on previous accounts. This benefits me a lot because at times I may forget to have noted something on an account and need to ...
Read more
AU
Anonymous User
08/04/22
"Very fast support! Very cool tool, i can highly recommend Close."
What do you like best about Close? Support response time and desktop application. What do you dislike about Close? High price per user, and invoice generation. What problems is Close solving and how is that benefiting you? Sales performance.
AU
Anonymous User
08/04/22
"Very fast support! Very cool tool, i can highly recommend Close."
What do you like best about Close? Support response time and desktop application. What do you dislike about Close? High price per user, and invoice generation. What problems is Close solving and how is that benefiting you? Sales performance.
AU
Anonymous User
07/28/22
"I have been using Close for 3 years for my company, and it is the best database I have used. Love it"
What do you like best about Close? The support staff is super helpful. Real good bulk emailing. What do you dislike about Close? It is tough to merge leads sometimes and can take alot of time and effort What problems is Close solving and how is that benefiting you? Best way to organize my leads for all of my customers.
JB
Joanna B
07/28/22
"account manager"
What do you like best about Close? email sequences, automation for follow ups are easy What do you dislike about Close? If you do not type the exact name in the search queue, it won't find it. I would like to see similar options pop up in the search. What problems is Close solving and how is that benefiting you? automated follow ups
AU
Anonymous User
07/28/22
"I have been using Close for 3 years for my company, and it is the best database I have used. Love it"
What do you like best about Close? The support staff is super helpful. Real good bulk emailing. What do you dislike about Close? It is tough to merge leads sometimes and can take alot of time and effort What problems is Close solving and how is that benefiting you? Best way to organize my leads for all of my customers.
JB
Joanna B
07/28/22
"account manager"
What do you like best about Close? email sequences, automation for follow ups are easy What do you dislike about Close? If you do not type the exact name in the search queue, it won't find it. I would like to see similar options pop up in the search. What problems is Close solving and how is that benefiting you? automated follow ups
RD
Raymond D
07/20/22
"Easy to Use CRM, Stellar Support Team"
What do you like best about Close? I find the smart views extremely versatile and useful whenever presenting data to my sales team. I have also nothing but good things to say about their Support Staff. What do you dislike about Close? Just a bit of feedback, I'd love to be able to re-use sequences for the same contacts so I don't have to create new ones to touch them again. What problems is Close solving and how is that benefiting you? Close is the main CRM we use to keep customer data and ...
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RD
Raymond D
07/20/22
"Easy to Use CRM, Stellar Support Team"
What do you like best about Close? I find the smart views extremely versatile and useful whenever presenting data to my sales team. I have also nothing but good things to say about their Support Staff. What do you dislike about Close? Just a bit of feedback, I'd love to be able to re-use sequences for the same contacts so I don't have to create new ones to touch them again. What problems is Close solving and how is that benefiting you? Close is the main CRM we use to keep customer data and ...
Read more
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].