8.6
Spot Score
Close Reviews in June 2026: User Ratings, Pros & Cons
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Close Reviews & Ratings
Spotsaas Editor’s POV
Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more
Close pros and cons
Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.
Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.
Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.
Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.
Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
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Showing 421-430 out of 595
AU
Anonymous User
04/14/22
"Fantastic CRM"
What do you like best about Close? The ease of importing contacts, merging contacts and managing clients. What do you dislike about Close? There is nothing that I dislike so far, it's great. Recommendations to others considering Close: Explore all of it's functionality, I find new things I can do with Close every now and then. What problems is Close solving and how is that benefiting you? The ease of setting email sequences and follow-up alerts has made my job much easier.
AU
Anonymous User
04/14/22
"Fantastic CRM"
What do you like best about Close? The ease of importing contacts, merging contacts and managing clients. What do you dislike about Close? There is nothing that I dislike so far, it's great. Recommendations to others considering Close: Explore all of it's functionality, I find new things I can do with Close every now and then. What problems is Close solving and how is that benefiting you? The ease of setting email sequences and follow-up alerts has made my job much easier.
JM
Jack M
04/12/22
"A great CRM with great customer service"
What do you like best about Close? Aside from the fact that it is a well-made program, the service is great. Anytime I have an issue and reach out to support, I hear back within an hour or two every time. What do you dislike about Close? I honestly don't have much to say as far as dislikes. What problems is Close solving and how is that benefiting you? It's great having all of our customer information organized. We can do anything we need to all in one program.
JM
Jack M
04/12/22
"A great CRM with great customer service"
What do you like best about Close? Aside from the fact that it is a well-made program, the service is great. Anytime I have an issue and reach out to support, I hear back within an hour or two every time. What do you dislike about Close? I honestly don't have much to say as far as dislikes. What problems is Close solving and how is that benefiting you? It's great having all of our customer information organized. We can do anything we need to all in one program.
JD
Justin D
04/05/22
"Great CRM, extremely easy to use"
What do you like best about Close? I love the ability to set and track my tasks when dealing with clients, it gives me a layout of my day and allows me to work accordingly. The call recording is great as well, I like the ability to go through my calls and see what I could have done/said better. What do you dislike about Close? In my opinion the call recording should not expire after 7 days, I would like to be able to save the calls I've had with clients for longer to see where we left off ...
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JD
Justin D
04/05/22
"Great CRM, extremely easy to use"
What do you like best about Close? I love the ability to set and track my tasks when dealing with clients, it gives me a layout of my day and allows me to work accordingly. The call recording is great as well, I like the ability to go through my calls and see what I could have done/said better. What do you dislike about Close? In my opinion the call recording should not expire after 7 days, I would like to be able to save the calls I've had with clients for longer to see where we left off ...
Read more
CN
Chris N
03/29/22
"Super Easy CRM for tracking your customers"
What do you like best about Close? I love the fact that you can automate emails to your prospective customers. It makes reaching out so much easier now. What do you dislike about Close? I can't think of anything in close that I would say I don't like to be honest. I use all of the features except the phone feature. That can be a little bit buggy sometimes. What problems is Close solving and how is that benefiting you? Close is helping me reach out to customers that i have not before gotten ...
Read more
CN
Chris N
03/29/22
"Super Easy CRM for tracking your customers"
What do you like best about Close? I love the fact that you can automate emails to your prospective customers. It makes reaching out so much easier now. What do you dislike about Close? I can't think of anything in close that I would say I don't like to be honest. I use all of the features except the phone feature. That can be a little bit buggy sometimes. What problems is Close solving and how is that benefiting you? Close is helping me reach out to customers that i have not before gotten ...
Read more
ZI
Zack I
03/11/22
"Very organized CRM with unique capabilities to target leads you wouldn't find without Close"
What do you like best about Close? Narrow your results feature makes it easy to find new customers What do you dislike about Close? Not enough sales dashboards & statistic reporting What problems is Close solving and how is that benefiting you? Keeping track of every lead we have is much easier with close
ZI
Zack I
03/11/22
"Very organized CRM with unique capabilities to target leads you wouldn't find without Close"
What do you like best about Close? Narrow your results feature makes it easy to find new customers What do you dislike about Close? Not enough sales dashboards & statistic reporting What problems is Close solving and how is that benefiting you? Keeping track of every lead we have is much easier with close
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].