Close Reviews in September 2026: User Ratings, Pros & Cons

"We've tried other platforms that were cumbersome and eventually found Close."

What do you like best about Close? It's simple to implement and yet powerful with the correct integrations. The support is second to none. They are responsive and rarely have downtime. What do you dislike about Close? The reporting options are somewhat limited. What problems is Close solving and how is that benefiting you? The ability to use close as an all-encompassing outbound sales platform is key.

"Close CRM may be the best in it's class. Functionality, flexibility, and customer support"

What do you like best about Close? Close CRM is my absolutely GO-TO customer relationship management software that offers a wide range of features to help our businesses manage our customer relationships at the highest level. The software is highly customizable, which allows businesses to tailor it to their specific needs. Additionally, Close CRM provides excellent customer support, which is critical for businesses that rely on the software to manage first touch communication on new leads, ...

"Great Software for Sales Rep for follow up and calls!"

What do you like best about Close? Easy to use and go-to software for the sales team. Various filters and email sequences is the major highlight of the tool. What do you dislike about Close? Sometimes it has technical issues but it is taken care by the technical team in short duration of time. What problems is Close solving and how is that benefiting you? Simplifying the processes and maintaining the leads properly, thus helping in increasing productivity and sales.

"I have loved the service and overall experience that I have had with Close."

What do you like best about Close? Being able to be more productive with the multiple tools at my disposal, And the multiple different avenues that you can go down, also helps one be more versatile. What do you dislike about Close? I would say that at times I run into issues with the call quality. There will be a pop up on the right side of my screen with a little globe that will say My quality is bad. What problems is Close solving and how is that benefiting you? We have had plenty of back ...

"Close has been a game changer! It helps me be way more efficient with my calls as a sales rep."

What do you like best about Close? The response from the support team is so fast. Every time I have a question they respond within 15 minutes. With calling, I love how Close makes calls for me so it helps me go through more calls than I could just by myself. Close has been a huge upgrade from our previous CRM. I would recommend this for anyone wanting to be more efficient with their time! What do you dislike about Close? There's nothing I've found so far that I dislike about Close. ...

"Close has been amazing, compared to our last CRM. I've been able to increase my calls and work flow."

What do you like best about Close? I love being able to use headphones with the click of a button and keep my hands free while making calls. I love seeing the Opportunities progress report to track my most important leads. I also love What do you dislike about Close? There have been a few technical issues but I think it was more of a learning curve on my end, and I appreciate how the Close team has been so helpful at answering my questions promptly. What problems is Close solving and how is ...

"So much quicker than our old CRM to make calls and follow up on tasks."

What do you like best about Close? That all the leads are in there already and we can call right from our computers. What do you dislike about Close? I haven't found one yet. Learning to system is never easy, it just takes time. What problems is Close solving and how is that benefiting you? I am able to make more calls.

"Close has been a game changer! It helps me be way more efficient with my calls as a sales rep."

What do you like best about Close? The response from the support team is so fast. Every time I have a question they respond within 15 minutes. With calling, I love how Close makes calls for me so it helps me go through more calls than I could just by myself. Close has been a huge upgrade from our previous CRM. I would recommend this for anyone wanting to be more efficient with their time! What do you dislike about Close? There's nothing I've found so far that I dislike about Close. ...

"So much quicker than our old CRM to make calls and follow up on tasks."

What do you like best about Close? That all the leads are in there already and we can call right from our computers. What do you dislike about Close? I haven't found one yet. Learning to system is never easy, it just takes time. What problems is Close solving and how is that benefiting you? I am able to make more calls.

"Close has been amazing, compared to our last CRM. I've been able to increase my calls and work flow."

What do you like best about Close? I love being able to use headphones with the click of a button and keep my hands free while making calls. I love seeing the Opportunities progress report to track my most important leads. I also love What do you dislike about Close? There have been a few technical issues but I think it was more of a learning curve on my end, and I appreciate how the Close team has been so helpful at answering my questions promptly. What problems is Close solving and how is ...