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8.6

Spot Score

Close - CRM Software

Close Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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Close Reviews & Ratings

4.6

Excellent

Based on 220 ratings & 595 reviews

Rating Distribution

Excellent

(569)

Very Good

(22)

Good

(1)

Poor

(2)

Terible

(1)

Spotsaas Editor’s POV

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

  • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

  • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

  • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

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Showing 411-420 out of 595

AH

Alec H

05/07/22

5 out of 5

"Amazing 10/10"

What do you like best about Close? Streamlined processes and procedures. Easy to use and incredibly user-friendly. Perfect for what I do and need it for. Makes it easy to track KPI's What do you dislike about Close? Could use a more user friendly internal sms marketing tool/ way to reach multiple contacts at once with sms. Could use a mobile app/ mobile version Recommendations to others considering Close: Use close if you want to stay organized and not lose track of any leads. What problems ...

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AU

Anonymous User

05/05/22

5 out of 5

"Truly an ALL-IN-ONE solution for sales"

What do you like best about Close? The fact that I don't have to have 5 different apps superglued together with Zapier duct tape. With other sales CRMs I always needed to add on other services by connecting them through integrations that worked only part of the time. With Close I have everything I need already built into the platfrom. I also love the compact look and the ease of layout of everything. I can find things and the UI isn't bloated with excess space making me have to scroll all ...

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ID

Ian D

05/04/22

5 out of 5

"Really great software for telecommunication, countless features and great support."

What do you like best about Close? Countless features and great support makes this software just a great tool for business What do you dislike about Close? Sometimes, time to time i'm having problems with importing and filtering prospects. What problems is Close solving and how is that benefiting you? I'm learning to bussiness communicate along with other features that give me some great experience in this field.

AU

Anonymous User

04/28/22

5 out of 5

"Close.com Sales / CRM tool review"

What do you like best about Close? Easy interface , integration with email , phone and all related part of daily sales person tools. What do you dislike about Close? nothing specific just support for phone integration for Indian numbers was a bit tricky and had very less options. Recommendations to others considering Close: Best tool for sales team , easy to setup and almost no training required. What problems is Close solving and how is that benefiting you? Managing our sales funnel , ...

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AU

Anonymous User

04/24/22

5 out of 5

"Very easy and friendly"

What do you like best about Close? The ease of having everything in one place. Close also helps us with very minimal clerical work on the platform by adding and managing the leads and prospects, which is amazing. What do you dislike about Close? It would also be great if Close can have a better notification system, already all of the notifications are being collated within the inbox, a better push notification kind of feature would be more helpful (just a suggestion). And also having a ...

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(

☁️Justin (JD) I

04/22/22

5 out of 5

"Great outbound CRM for small businesses"

What do you like best about Close? The analytics and optics for activity and metrics is super clean and easy to find. Even easier to create custom dashboards as well! What do you dislike about Close? Because Close uses SO MANY features, it can be slow when using multiple other programs. If there was a cloud version or a lite version or even a mobile version, that would be awesome Recommendations to others considering Close: Their support team is absolutely amazing. Incredibly fast when ...

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RG

Ray G

04/21/22

5 out of 5

"Close review"

What do you like best about Close? its easy to make calls and send emails cli ck to make calls and leave notes. Easy to create a calling lost to filter ou prospects that are a bad fit to work with. What do you dislike about Close? There is not much that i don't like about this product................................................................................................................ Recommendations to others considering Close: Simple, put it to the test. What problems is Close ...

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AU

Anonymous User

04/21/22

5 out of 5

"Easy"

What do you like best about Close? Simplicity, easy to use, self explanatory What do you dislike about Close? The tasks set don't notify me other than in the inbox...hard to structure the day like that also don't like how I can set 2 tasks at the same time gets messy sometimes Recommendations to others considering Close: It's helpful but if there is one place for all this and communication plus profile links plus other dashboards to be apart of close that's my only real complaint What ...

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MP

Matt P

04/21/22

5 out of 5

"I love Close for startup sales"

What do you like best about Close? A single founder can use close for sales and marketing automation without needing CRM/marketing automation mastery. I also like how they walked me through the Mailgun set-up so that I could send emails at scale without lowering my personal email deliverability rates. I also really like that in order for emails to be logged the leads email needs to already be in Close. I hate CRMs that suck in private emails - works ok for sales, but bad for founders who ...

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JA

Jamie A

04/19/22

5 out of 5

"Close More Sales with Close"

What do you like best about Close? When you first get started, the team at Close sends you a personal email with their pictures and a massive package of sales tools for anyone selling in the SaaS space. The CRM is easy to use, and if you have trouble, the Close Team will help you with anything you need. The Close team knows how to sell. They were doing it before they created Close, so take advantage of a sales tools made by people who actually sell. What do you dislike about Close? I ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].