Close Reviews in June 2026: User Ratings, Pros & Cons

"Best Sales CRM I've Used"

What do you like best about Close? Best part about close.io is how simple and clean the interface is. What do you dislike about Close? It's expensive, but you get what you pay for. What problems is Close solving and how is that benefiting you? Managing our sales team on a daily/weekly basis for max performance.

"Everybody in sales needs this app"

What do you like best about Close? You can make it whatever you want and everything that you need What do you dislike about Close? To be honest it bothers me whenever someone calls my Close number and I am away from the computer, it will forward to your phone at the end of the ring. Recommendations to others considering Close: Just buy it. There's a 14-day free trial, it's so good. What problems is Close solving and how is that benefiting you? My entire business runs off of close. I click ...

"Best CRM"

What do you like best about Close? It is so simple and convenient to use. The smartviews and custom fields help me stay organized and focused. What do you dislike about Close? There is no mobile app yet. It can be challenging to run to a computer or laptop to make a call. Recommendations to others considering Close: Use the smartviews and notes feature What problems is Close solving and how is that benefiting you? It allows me to stay organized with 1000+ leads

"Great marketing tool with many advantages."

What do you like best about Close? Easy to use follow up and tracking of phone and email contacts What do you dislike about Close? Some sporadic connections for phone usage. Not always solid. What problems is Close solving and how is that benefiting you? Reported phone issues are addressed and seem to go away for a while.

"Close is by far the best crm I have used"

What do you like best about Close? I like the way that Close is arranged neatly and all that all the options and smart views are listed in a side panel for easy access. What do you dislike about Close? I can't find anything that I dislike about Close I really enjoy using this CRM What problems is Close solving and how is that benefiting you? I like the way you can be using the dialer and get notified when a call is incoming and the 5 minute reminder for scheduled calls.

"Its all very organized and it sets you up to succeed!"

What do you like best about Close? I like the format. The layout of everything is so easy to understand. I've been using it for only 1 month and I love it! Best CRM I have ever used in my 7 years of Real Estate What do you dislike about Close? nothing, This CRM works perfectly. I use it every day for calling & texting leads, and it keeps me organized. I never get lost with all my leads and what I have to do to follow up. If you know how to use it to its full potential, Close is a great tool ...

"It lets you spend time on what matters"

What do you like best about Close? Almost every thing you have to do as a sales professional is inside of this tool. That means: no more manual entries, no more having to remind yourself of something. No more switching screens. But way more time you can spend talking to customers. What do you dislike about Close? I would like an app where my phone calls are logged when I'm on the road or something like that. Sometimes prospects call back and since I only have them in close I don't always ...

"Best B2B CRM I Found So Far"

What do you like best about Close? The interface is very intuitive, and unlike other CRMs, I find myself using Close daily. Also, love the fact that I can send cold emails directly from the platform. What do you dislike about Close? Nothing really, it's the best one I found. I still use ActiveCampaign to send email campaigns, so if Close can create a platform that is as good for email campaigns & automation, that would be cool. Recommendations to others considering Close: Once you set up ...

"Small Business CRM MUST HAVE"

What do you like best about Close? Close is perfect as an all-in-one and robust CRM for sales teams. Most small businesses are not going to roll out an enterprise-level solution. Guess what? You don't have to. Close solves that problem with its affordability and robust customizable features that are relevant to your needs. Some of the features I love are the reporting, voicemail drops, SMS texting, templates and sequences that you can build for whatever your need. There are so many ways you ...

"Easy to organize and manage all my contacts. Great way to communicate."

What do you like best about Close? I like using the email templates best. Great way to grab your customer's attention. I use outlook with my close software and the integration is seamless. Close outshines the competition. What do you dislike about Close? There really is no downside to close. I have not come across a part of the program i do not like. Everything is laid out in an easy-to-use format. This is the best crm software i have come across. What problems is Close solving and how is ...