NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

8.6

SpotScore

Close - CRM Software

Close Reviews in September 2026: User Ratings, Pros & Cons

Accelerate your sales success with Close.

4.88

Add to compare

Starts from $9 / user / month when yearly

Start Free Trial

Close Reviews & Ratings

4.88

Excellent

Based on 573 ratings & 639 reviews

Are you using Close?

Rating Distribution

Excellent

(604)

Very Good

(31)

Good

(1)

Poor

(2)

Terrible

(1)

Spotsaas Editor’s POV

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.

  • Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.

  • Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.

  • Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 401-410 out of 639

TN

Tom N

10/14/22

5 out of 5

"Excellent Sales Engagement Platform"

What do you like best about Close? Close helps speed up the outbound prospecting process for our sales team. What do you dislike about Close? I wish it had the ability to record multiple voicemail drops. That would be extremely helpful. What problems is Close solving and how is that benefiting you? Helping us perform and tracks calls, emails, and text messages of our entire team from one platform.

KM

Kendra M

09/28/22

5 out of 5

"Awesome Customer Service"

What do you like best about Close? They are absolutely the best at what they do. They are always rapid in their response and resolution. Everyone that I have encountered has been excellent. Thank you so much for the awesome service :) What do you dislike about Close? There isn't anything that I dislike for now What problems is Close solving and how is that benefiting you? The majority of my requests are having numbers reassigned and they are very quick in their assistance

CM

Courtney M

09/27/22

5 out of 5

"Easy to use CRM"

What do you like best about Close? It is VERY user friendly and has all of the functionality I could ever user, and at a much better price! Pedro was amazing at onboarding us. What do you dislike about Close? Nothing yet! I like it all! And if I do run into an issue, they are very responsive. What problems is Close solving and how is that benefiting you? I have so much more visibility into my organization now and we will be able to move people through the funnel.

AU

Anonymous User

09/27/22

5 out of 5

"Best for small business..."

What do you like best about Close? Bundle of all the best of class tools without upcharging or pushing integration partners. I was able to fire ClickFunnels, a robo call service, and a digital marketer. What do you dislike about Close? Jeeze, it's a lot to master and I feel guilty I'm not using it to it's full potential What problems is Close solving and how is that benefiting you? Cadence management. I now have a one stop solution.

AU

Anonymous User

09/26/22

5 out of 5

"All you could want in a CRM"

What do you like best about Close? The intuitive interface. Everything is well laid out and organized. Integrated well with my phone number. The lead page is easy to use as well. The option to get reminded after no reply from an email is awesome. Importing leads was very simple. What do you dislike about Close? Sorting of leads. Maybe on the higher subscription packages there are more options, but I'd like to be able to sort through leads easier. What problems is Close solving and how is ...

Read more

AU

Anonymous User

09/22/22

5 out of 5

"If you want to close more deals and hunt down all your leads asap, CLOSE is for me tho u must try."

What do you like best about Close? It's hard to say, but CLOSE is my best option! I can manage and reach out to all my leads on another level. The support is out of the box and super fast, with good service. Happy costumer. What do you dislike about Close? I know CLOSE will upgrade this soon, but for now, the text editor is the only thing I don't like much. What problems is Close solving and how is that benefiting you? CLOSE is a real problem solver. I can manage and reach out in the most ...

Read more

JB

Joel B

09/16/22

5 out of 5

"AMAZING Support team! wow"

What do you like best about Close? I'm very impressed with the speed and quality of their support team. Seriously, anything I need help with I can expect an answer in the next hour(s). What do you dislike about Close? I wasn't using close.io earlier. I have nothing to dislike What problems is Close solving and how is that benefiting you? It makes my outbound sales team so much more efficient with the right tool (Close.io). You still need to train them, but they give you the best hammer for ...

Read more

GM

Guilherme M

09/15/22

5 out of 5

"Close is really cool"

What do you like best about Close? I like that its wasy to use in the everyday life What do you dislike about Close? Sometimes making bulk changes are hard. New toold needed What problems is Close solving and how is that benefiting you? Helps me do sales processes

FB

Fabian B

09/14/22

5 out of 5

"Robust Sales Crm"

What do you like best about Close? The dialer works really well and and you can text your customer in real time. What do you dislike about Close? Minor billing issues that usually get resolved with few phone calls Recommendations to others considering Close: You will not be disappointed. Perfect for sales and performance based positions What problems is Close solving and how is that benefiting you? Accessing customers immediately

AG

Alex G

09/12/22

5 out of 5

"Don't look for any other CRM, Close is the answer!"

What do you like best about Close? The facility to use the platform. Everything is very intuitive for you to figure out how Close works. Also, the information that contains is more organized than on others platforms. What do you dislike about Close? Sometimes when you try to filter your data, is a little hard since Close has TOO many filters. Some of them have the same name but they are different from each other. Recommendations to others considering Close: Close is a very valuable tool but ...

Read more

Free vendor scorecard

Evaluate Close objectively with the CRM software scorecard

A weighted CRM software vendor scorecard to score Close against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].