Close Reviews in September 2026: User Ratings, Pros & Cons

"Easy, smooth and straight forward"

What do you like best about Close? I find the platform very easy to use and the service provided is outstanding they are always quick to respond when there is a problem What do you dislike about Close? Nothing to note on this. There is nothing I do not dislike What problems is Close solving and how is that benefiting you? Quite a few problems - but all gets resolved quickly - especially if it is something i dont understand they are very quick to respond

"Close Review"

What do you like best about Close? Close is very easy to use but very powerful at the same time. They have many key features and benefits in an all in one platform. What do you dislike about Close? At this point, I do not dislike anything about Close. They've made their CRM extremely user friendly and very effective. What problems is Close solving and how is that benefiting you? Having to use many platforms. This is one of the key problems they currently solve in my organization.

"The fastest most customizable crm"

What do you like best about Close? how fast and efficient it is, also how easy it is to customize and make custom automations on zapier What do you dislike about Close? that the dialer only calls one phone number even when the client has more numbers to call Recommendations to others considering Close: great program of you want to increase the level of prospecting and outreach. great system for high volume What problems is Close solving and how is that benefiting you? it was the easiest ...

"My experience with Close has been fantastic!"

What do you like best about Close? The most helpful part of using close is the simplicity of the layout. It is super easy to use and understand. What do you dislike about Close? The downfall is that not many users can use the system without it being interrupted. What problems is Close solving and how is that benefiting you? It is used as a dialer; so it is benefiting me because I am able to connect with customers.

"Phenomenal Sales CRM"

What do you like best about Close? Love the snappiness of the CRM and the ability to customize workflows using Zapier highly. Their team is excellent to work with. The calling and SMS is flawless, and the automations we've built work wonderfully. I couldn't pry it out of my sales team's hands if I tried. We have entirely done away with work phones because of Close. What do you dislike about Close? There is room for improvement on the reporting side of things, and our developers have had ...

"The CRM which keeps on giving"

What do you like best about Close? A friend of mine once said: "the most important thing about a CRM is that you should enjoy using it". I love using Close. The UI is the simplest I have ever seen, and the customer service is top-notch. What do you dislike about Close? If I had to pick one thing, it would be that you can't yet include tasks on the sequences. However, that would be on the level of SalesLoft! What problems is Close solving and how is that benefiting you? Everything is in the ...

"The Best CRM For Coaches And Consultants"

What do you like best about Close? Close is not a clunky CRM like Hubspot or Salesforce. Getting insights, building new projects, and team management are way faster and easier to use. The support is world-class as well. Typically I am hesitant to email any tech support team and instead try to find solutions on my own because support is usually so slow. With Close the support team, my questions are always answered in less than 30 minutes. What do you dislike about Close? I wish there were ...

"Close is incredible!"

What do you like best about Close? Close not only has the best Support system with their CRM, but the leaders and everyone is so helpful with using Close. Close is extremely easy and efficient to use and is always improving their processes as well. What do you dislike about Close? Honestly, nothing! Once you learn how to use it, it is extremely user friendly and has helped streamline our systems and operations effectively. What problems is Close solving and how is that benefiting ...

"Close is the BEST CRM I have ever used!"

What do you like best about Close? Close has so many unique features that allow you to keep track of your leads and have the quickest and easy-to-understand views of where the lead is in the sales cycle. What do you dislike about Close? The only downside to Close is there is currently no mobile app... but I have heard rumors that its in the works (; What problems is Close solving and how is that benefiting you? Close solves my day-to-day workflow structure by providing Smart Views so I know ...

"Close has been a refreshing change in CRM's allowing us to grow and adapt internally."

What do you like best about Close? I like how you can add custom fields and use auto-sequencing to help reduce the workload. You can also bring in external web links as custom fields to help bring everything into one program. What do you dislike about Close? I have to create a smart view for some processes that I feel should be standard or built-in. Phone calls are capped at 30 seconds to kick out of an auto-sequence when sometimes I haven't event gone through the voice prompts yet. What ...