8.6
Spot Score
Close Reviews in June 2026: User Ratings, Pros & Cons
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Close Reviews & Ratings
Spotsaas Editor’s POV
Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more
Close pros and cons
Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.
Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.
Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.
Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.
Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
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Showing 381-390 out of 595
AU
Anonymous User
07/28/22
"I have been using Close for 3 years for my company, and it is the best database I have used. Love it"
What do you like best about Close? The support staff is super helpful. Real good bulk emailing. What do you dislike about Close? It is tough to merge leads sometimes and can take alot of time and effort What problems is Close solving and how is that benefiting you? Best way to organize my leads for all of my customers.
JB
Joanna B
07/28/22
"account manager"
What do you like best about Close? email sequences, automation for follow ups are easy What do you dislike about Close? If you do not type the exact name in the search queue, it won't find it. I would like to see similar options pop up in the search. What problems is Close solving and how is that benefiting you? automated follow ups
JB
Joanna B
07/28/22
"account manager"
What do you like best about Close? email sequences, automation for follow ups are easy What do you dislike about Close? If you do not type the exact name in the search queue, it won't find it. I would like to see similar options pop up in the search. What problems is Close solving and how is that benefiting you? automated follow ups
AU
Anonymous User
07/28/22
"I have been using Close for 3 years for my company, and it is the best database I have used. Love it"
What do you like best about Close? The support staff is super helpful. Real good bulk emailing. What do you dislike about Close? It is tough to merge leads sometimes and can take alot of time and effort What problems is Close solving and how is that benefiting you? Best way to organize my leads for all of my customers.
RD
Raymond D
07/20/22
"Easy to Use CRM, Stellar Support Team"
What do you like best about Close? I find the smart views extremely versatile and useful whenever presenting data to my sales team. I have also nothing but good things to say about their Support Staff. What do you dislike about Close? Just a bit of feedback, I'd love to be able to re-use sequences for the same contacts so I don't have to create new ones to touch them again. What problems is Close solving and how is that benefiting you? Close is the main CRM we use to keep customer data and ...
Read more
RD
Raymond D
07/20/22
"Easy to Use CRM, Stellar Support Team"
What do you like best about Close? I find the smart views extremely versatile and useful whenever presenting data to my sales team. I have also nothing but good things to say about their Support Staff. What do you dislike about Close? Just a bit of feedback, I'd love to be able to re-use sequences for the same contacts so I don't have to create new ones to touch them again. What problems is Close solving and how is that benefiting you? Close is the main CRM we use to keep customer data and ...
Read more
GA
Geovani A
07/19/22
"Very innovative."
What do you like best about Close? The site's organization makes the day-to-day a lot easier so as not to lose any leads. Mainly the issue of dates and the tasks we can create, which serve as an alarm, is advantageous. What do you dislike about Close? I think the platform could have a more 'clean' face. Sometimes it's a little too polluted, with too much information, and too many fields to fill in. The question of the ways in which the dates are is also a little wrong. There had to be a ...
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GA
Geovani A
07/19/22
"Very innovative."
What do you like best about Close? The site's organization makes the day-to-day a lot easier so as not to lose any leads. Mainly the issue of dates and the tasks we can create, which serve as an alarm, is advantageous. What do you dislike about Close? I think the platform could have a more 'clean' face. Sometimes it's a little too polluted, with too much information, and too many fields to fill in. The question of the ways in which the dates are is also a little wrong. There had to be a ...
Read more
TT
Thaddeus T
07/15/22
"14 days of pure bliss (free trial) followed by the easiest commitment I ever made."
What do you like best about Close? - The email templates and sequences - The ease of access through SmartView - The ease of differentiation through the Opportunities Tab - The Reporting Tab. Enough said. - The ease of creating customizing statuses and notes / activities. What do you dislike about Close? - A bad email ( undeliverable) means I have to manually go in and delete the contact email address. That should be automatic. - Adding Scheduled meetings should be easier than integrations ...
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TT
Thaddeus T
07/15/22
"14 days of pure bliss (free trial) followed by the easiest commitment I ever made."
What do you like best about Close? - The email templates and sequences - The ease of access through SmartView - The ease of differentiation through the Opportunities Tab - The Reporting Tab. Enough said. - The ease of creating customizing statuses and notes / activities. What do you dislike about Close? - A bad email ( undeliverable) means I have to manually go in and delete the contact email address. That should be automatic. - Adding Scheduled meetings should be easier than integrations ...
Read more
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].