Close Reviews in September 2026: User Ratings, Pros & Cons

"Close is great!"

What do you like best about Close? I like that you can send bulk sequences to leads, listen to calls in progress, and see if emails have been opened. Close makes it easy to filter through leads and get in front of the right people. What do you dislike about Close? I wish you could unenroll people in a sequence rather than just pause the sequence, but its a pretty minor concern. It would be nice as well if you could make a more direct relation to your google calendar. What problems is Close ...

"AMAZING ALL IN 1"

What do you like best about Close? There are so many futures to this software. It can easily be used on a small or medium size basis. The filters and organisation part are all A+. When you don't know something you can go to the support page and they have super detailed guides, but if you still can't figure something out, then you can email their support, and NO JOKE they will email you back with REAL help within 10 minutes or faster. What do you dislike about Close? There's not much I don't ...

"Incredible customer service! They're always very detailed, prompt, and helpful."

What do you like best about Close? I always get a rapid response from customer support and it's very detailed and helpful. I also like how simple, reliable, and easy to use the CRM is. Highly recommended! What do you dislike about Close? I wish they had a phone app so I could use close on my phone Recommendations to others considering Close: Close is an excellent CRM to manage, track, and serve your customers well. It saves our team a lot of time, confusion, and headache and optimizes our ...

"Best CRM for BDRs ever!"

What do you like best about Close? Easy to use and the capabilities are exactly for a BDR/SDR/Inside Sales rep What do you dislike about Close? If I work as a consultant and I want to use it for an agency that already has mulit-level clients within one org and then If I want to use Close for another client that is completey separate and not within the org I'm not able to. What problems is Close solving and how is that benefiting you? achieve qualified opportunities quicker and visibility ...

"Close CRM Review"

What do you like best about Close? It is a complete calling CRM. The most complete solution we have been able to find. It allows you to organize your leads as custom was you want. What do you dislike about Close? Honestly, I don't really have anything I dislike because I have yet to find anything better. What problems is Close solving and how is that benefiting you? They are helping us with our outbound sales process. The Close system makes it extremely easy to track prospects and not let ...

"A solid choice for a CRM"

What do you like best about Close? Close has been good because it has allowed my team to scale beyond our previous capabilities. We used to literally do everything on excel sheets and now it has allowed us to zoom past that. What do you dislike about Close? I truly dont have anything to say about this section because the experience has been great so far. The sales process was good, the software is good, and the customer support has been all with real people, no robots so far. That i ...

"Awesome CRM"

What do you like best about Close? The thing that I like the best about Close is the ease of use of the entire platform. I can easily perform my calls, texts, and emails from one place. Also, the integrations are great. What do you dislike about Close? There are very few downsides to close, especially because the customer service team is awesome at answering questions in a good time frame. Only complaint is the lack of SSO. What problems is Close solving and how is that benefiting ...

"Great CRM, Outstanding Customer Support."

What do you like best about Close? The platform is very easy to use, especially when onboarding a large amount of sales members. The customer support is real and fantastic. They have helped me solve many of my Close discrepancies and taught me along the way with Loom Videos...which is fantastic! Close is honestly made the way it should be, and hired the people they needed to make the platform a smooth experience. What do you dislike about Close? The only thing I dislike about Close is the ...

"easy to use for sales reps with a stellar support"

What do you like best about Close? Close is incredibly easy to use, and I love their stellar support. They even helped me with migration from our old CRM, which is usually a headache. What do you dislike about Close? In some instances, I was missing an error pop-up (e.g. why the contact was not enrolled in a sequence). What problems is Close solving and how is that benefiting you? Sales CRM: * communication - sequencing, * sales cycle visibility, * sales team to-do list.

"easy to use for sales reps with a stellar support"

What do you like best about Close? Close is incredibly easy to use, and I love their stellar support. They even helped me with migration from our old CRM, which is usually a headache. What do you dislike about Close? In some instances, I was missing an error pop-up (e.g. why the contact was not enrolled in a sequence). What problems is Close solving and how is that benefiting you? Sales CRM: * communication - sequencing, * sales cycle visibility, * sales team to-do list.