8.6
Spot Score
Close Reviews in June 2026: User Ratings, Pros & Cons
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Close Reviews & Ratings
Spotsaas Editor’s POV
Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more
Close pros and cons
Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.
Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.
Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.
Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.
Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
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Showing 371-380 out of 595
JG
Jessica G
08/26/22
"Close has been amazing, compared to our last CRM. I've been able to increase my calls and work flow."
What do you like best about Close? I love being able to use headphones with the click of a button and keep my hands free while making calls. I love seeing the Opportunities progress report to track my most important leads. I also love What do you dislike about Close? There have been a few technical issues but I think it was more of a learning curve on my end, and I appreciate how the Close team has been so helpful at answering my questions promptly. What problems is Close solving and how is ...
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TC
Trina C
08/26/22
"So much quicker than our old CRM to make calls and follow up on tasks."
What do you like best about Close? That all the leads are in there already and we can call right from our computers. What do you dislike about Close? I haven't found one yet. Learning to system is never easy, it just takes time. What problems is Close solving and how is that benefiting you? I am able to make more calls.
TC
Trina C
08/26/22
"So much quicker than our old CRM to make calls and follow up on tasks."
What do you like best about Close? That all the leads are in there already and we can call right from our computers. What do you dislike about Close? I haven't found one yet. Learning to system is never easy, it just takes time. What problems is Close solving and how is that benefiting you? I am able to make more calls.
JG
Jessica G
08/26/22
"Close has been amazing, compared to our last CRM. I've been able to increase my calls and work flow."
What do you like best about Close? I love being able to use headphones with the click of a button and keep my hands free while making calls. I love seeing the Opportunities progress report to track my most important leads. I also love What do you dislike about Close? There have been a few technical issues but I think it was more of a learning curve on my end, and I appreciate how the Close team has been so helpful at answering my questions promptly. What problems is Close solving and how is ...
Read more
SR
Stephanie R
08/26/22
"Close has been a game changer! It helps me be way more efficient with my calls as a sales rep."
What do you like best about Close? The response from the support team is so fast. Every time I have a question they respond within 15 minutes. With calling, I love how Close makes calls for me so it helps me go through more calls than I could just by myself. Close has been a huge upgrade from our previous CRM. I would recommend this for anyone wanting to be more efficient with their time! What do you dislike about Close? There's nothing I've found so far that I dislike about Close. ...
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SR
Stephanie R
08/26/22
"Close has been a game changer! It helps me be way more efficient with my calls as a sales rep."
What do you like best about Close? The response from the support team is so fast. Every time I have a question they respond within 15 minutes. With calling, I love how Close makes calls for me so it helps me go through more calls than I could just by myself. Close has been a huge upgrade from our previous CRM. I would recommend this for anyone wanting to be more efficient with their time! What do you dislike about Close? There's nothing I've found so far that I dislike about Close. ...
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AU
Anonymous User
08/18/22
"Close is the easiest platform I have worked with"
What do you like best about Close? The most helpful part about close is just how simplified the system is. It is very user friendly. What do you dislike about Close? The downside for me personally is the scroll bar at the left. It should be more visible. What problems is Close solving and how is that benefiting you? Close allows you to easily click back and go back on previous accounts. This benefits me a lot because at times I may forget to have noted something on an account and need to ...
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AU
Anonymous User
08/18/22
"Close is the easiest platform I have worked with"
What do you like best about Close? The most helpful part about close is just how simplified the system is. It is very user friendly. What do you dislike about Close? The downside for me personally is the scroll bar at the left. It should be more visible. What problems is Close solving and how is that benefiting you? Close allows you to easily click back and go back on previous accounts. This benefits me a lot because at times I may forget to have noted something on an account and need to ...
Read more
AU
Anonymous User
08/04/22
"Very fast support! Very cool tool, i can highly recommend Close."
What do you like best about Close? Support response time and desktop application. What do you dislike about Close? High price per user, and invoice generation. What problems is Close solving and how is that benefiting you? Sales performance.
AU
Anonymous User
08/04/22
"Very fast support! Very cool tool, i can highly recommend Close."
What do you like best about Close? Support response time and desktop application. What do you dislike about Close? High price per user, and invoice generation. What problems is Close solving and how is that benefiting you? Sales performance.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].