spotsaas-logo
Get Listed

8.6

Spot Score

Close - CRM Software

Close Reviews in July 2025: User Ratings, Pros & Cons

Accelerate your sales success with Close.

4.6

Add to compare

Starts from $9/user/month when yearly

Request a Quote

Close Reviews & Ratings

4.6

Excellent

Based on 220 ratings & 595 reviews

Rating Distribution

Excellent

(569)

Very Good

(22)

Good

(1)

Poor

(2)

Terible

(1)

Expert's Review

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

  • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

  • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

  • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 361-370 out of 595

AU

Anonymous User

09/26/22

5 out of 5

"All you could want in a CRM"

What do you like best about Close? The intuitive interface. Everything is well laid out and organized. Integrated well with my phone number. The lead page is easy to use as well. The option to get reminded after no reply from an email is awesome. Importing leads was very simple. What do you dislike about Close? Sorting of leads. Maybe on the higher subscription packages there are more options, but I'd like to be able to sort through leads easier. What problems is Close solving and how is ...

Read more

AU

Anonymous User

09/22/22

5 out of 5

"If you want to close more deals and hunt down all your leads asap, CLOSE is for me tho u must try."

What do you like best about Close? It's hard to say, but CLOSE is my best option! I can manage and reach out to all my leads on another level. The support is out of the box and super fast, with good service. Happy costumer. What do you dislike about Close? I know CLOSE will upgrade this soon, but for now, the text editor is the only thing I don't like much. What problems is Close solving and how is that benefiting you? CLOSE is a real problem solver. I can manage and reach out in the most ...

Read more

JB

Joel B

09/16/22

5 out of 5

"AMAZING Support team! wow"

What do you like best about Close? I'm very impressed with the speed and quality of their support team. Seriously, anything I need help with I can expect an answer in the next hour(s). What do you dislike about Close? I wasn't using close.io earlier. I have nothing to dislike What problems is Close solving and how is that benefiting you? It makes my outbound sales team so much more efficient with the right tool (Close.io). You still need to train them, but they give you the best hammer for ...

Read more

GM

Guilherme M

09/15/22

5 out of 5

"Close is really cool"

What do you like best about Close? I like that its wasy to use in the everyday life What do you dislike about Close? Sometimes making bulk changes are hard. New toold needed What problems is Close solving and how is that benefiting you? Helps me do sales processes

FB

Fabian B

09/14/22

5 out of 5

"Robust Sales Crm"

What do you like best about Close? The dialer works really well and and you can text your customer in real time. What do you dislike about Close? Minor billing issues that usually get resolved with few phone calls Recommendations to others considering Close: You will not be disappointed. Perfect for sales and performance based positions What problems is Close solving and how is that benefiting you? Accessing customers immediately

AG

Alex G

09/12/22

5 out of 5

"Don't look for any other CRM, Close is the answer!"

What do you like best about Close? The facility to use the platform. Everything is very intuitive for you to figure out how Close works. Also, the information that contains is more organized than on others platforms. What do you dislike about Close? Sometimes when you try to filter your data, is a little hard since Close has TOO many filters. Some of them have the same name but they are different from each other. Recommendations to others considering Close: Close is a very valuable tool but ...

Read more

DC

Dale C

09/09/22

5 out of 5

"We've tried other platforms that were cumbersome and eventually found Close."

What do you like best about Close? It's simple to implement and yet powerful with the correct integrations. The support is second to none. They are responsive and rarely have downtime. What do you dislike about Close? The reporting options are somewhat limited. What problems is Close solving and how is that benefiting you? The ability to use close as an all-encompassing outbound sales platform is key.

NF

Nate F

09/06/22

5 out of 5

"Close CRM may be the best in it's class. Functionality, flexibility, and customer support"

What do you like best about Close? Close CRM is my absolutely GO-TO customer relationship management software that offers a wide range of features to help our businesses manage our customer relationships at the highest level. The software is highly customizable, which allows businesses to tailor it to their specific needs. Additionally, Close CRM provides excellent customer support, which is critical for businesses that rely on the software to manage first touch communication on new leads, ...

Read more

BS

Binsu S

09/05/22

5 out of 5

"Great Software for Sales Rep for follow up and calls!"

What do you like best about Close? Easy to use and go-to software for the sales team. Various filters and email sequences is the major highlight of the tool. What do you dislike about Close? Sometimes it has technical issues but it is taken care by the technical team in short duration of time. What problems is Close solving and how is that benefiting you? Simplifying the processes and maintaining the leads properly, thus helping in increasing productivity and sales.

PR

Piero R

08/31/22

5 out of 5

"I have loved the service and overall experience that I have had with Close."

What do you like best about Close? Being able to be more productive with the multiple tools at my disposal, And the multiple different avenues that you can go down, also helps one be more versatile. What do you dislike about Close? I would say that at times I run into issues with the call quality. There will be a pop up on the right side of my screen with a little globe that will say My quality is bad. What problems is Close solving and how is that benefiting you? We have had plenty of back ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed