8.6
SpotScore
Close Reviews in September 2026: User Ratings, Pros & Cons
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Close Reviews & Ratings
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Spotsaas Editor’s POV
Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more
Close pros and cons
Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.
Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.
Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.
Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.
Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
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Showing 361-370 out of 639
CO
Cameron O
04/12/23
"Solid System For a Growing Team"
What do you like best about Close? Dialer quality handsdown. I've used slow dialers where there is a second or so delay between the speakers. It makes for an awkward and unprofessional conversation. The close dialer is the best I've ever used. What do you dislike about Close? Tags. I know smart views are amazing and valuable, but I wish there was an easy way to apply tags to leads to be able to keep track of lead sources and other prospect events. What problems is Close solving and how is ...
Read more
AU
Anonymous User
04/12/23
"Best Sales CRM for Performance"
What do you like best about Close? You can personalize almost everything and adapt it to your needs. It is designed for maximum sales performance & many calls, which is missing from most other CRM systems. What do you dislike about Close? One of the few things i would do differently would be that the system is open to every user, i.e. that every user can see the complete history & every lead. I would like to be able to restrict that. What problems is Close solving and how is that benefiting ...
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JT
Juneil T
04/12/23
"Close has been very helpful to me. User-friendly"
What do you like best about Close? For a trainee like me, I manage to get along with the tool quickly. What do you dislike about Close? During the first time, I had an issue adding up my number and my dialer. What problems is Close solving and how is that benefiting you? Helps me track and manage leads easily
CO
Cameron O
04/12/23
"Solid System For a Growing Team"
What do you like best about Close? Dialer quality handsdown. I've used slow dialers where there is a second or so delay between the speakers. It makes for an awkward and unprofessional conversation. The close dialer is the best I've ever used. What do you dislike about Close? Tags. I know smart views are amazing and valuable, but I wish there was an easy way to apply tags to leads to be able to keep track of lead sources and other prospect events. What problems is Close solving and how is ...
Read more
BC
Bry C
04/11/23
"I've used quite a few CRM, but Close.io is my favorite for remote sales"
What do you like best about Close? In my experience using Close.io, the best thing about it is the user-friendly interface. Navigating and managing my sales pipeline is easy, making my work more efficient. Additionally, the platform offers useful features like email and call tracking, which help me keep track of my interactions with prospects and customers. Overall, Close.io has been a great tool for streamlining our team's sales processes and improving my productivity. What do you dislike ...
Read more
AU
Anonymous User
04/11/23
"Great product that's easy to use"
What do you like best about Close? It's a really easy place to manage clients across a team. This is the easiest CRM/email management tool to learn that I've experienced in all of my years in CS. It makes collaboration across teams very easy and the support team is always quick to respond to questions. What do you dislike about Close? There are some key features missing. For example, if I am cc'd on an email with a client but not the main recipient, the email won't show up in my Close ...
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AU
Anonymous User
04/11/23
"Great product that's easy to use"
What do you like best about Close? It's a really easy place to manage clients across a team. This is the easiest CRM/email management tool to learn that I've experienced in all of my years in CS. It makes collaboration across teams very easy and the support team is always quick to respond to questions. What do you dislike about Close? There are some key features missing. For example, if I am cc'd on an email with a client but not the main recipient, the email won't show up in my Close ...
Read more
BC
Bry C
04/11/23
"I've used quite a few CRM, but Close.io is my favorite for remote sales"
What do you like best about Close? In my experience using Close.io, the best thing about it is the user-friendly interface. Navigating and managing my sales pipeline is easy, making my work more efficient. Additionally, the platform offers useful features like email and call tracking, which help me keep track of my interactions with prospects and customers. Overall, Close.io has been a great tool for streamlining our team's sales processes and improving my productivity. What do you dislike ...
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MD
Marlon d
04/10/23
"Best CRM around the World"
What do you like best about Close? easy to use user friendly Customizing it is simple. What do you dislike about Close? Reports are not EASY TO customize. There is no translation into Portuguese. No integration with Outlook What problems is Close solving and how is that benefiting you? Pipeline
MD
Marlon d
04/10/23
"Best CRM around the World"
What do you like best about Close? easy to use user friendly Customizing it is simple. What do you dislike about Close? Reports are not EASY TO customize. There is no translation into Portuguese. No integration with Outlook What problems is Close solving and how is that benefiting you? Pipeline
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].