Close Reviews in July 2025: User Ratings, Pros & Cons

"Phenomenal Sales CRM"

What do you like best about Close? Love the snappiness of the CRM and the ability to customize workflows using Zapier highly. Their team is excellent to work with. The calling and SMS is flawless, and the automations we've built work wonderfully. I couldn't pry it out of my sales team's hands if I tried. We have entirely done away with work phones because of Close. What do you dislike about Close? There is room for improvement on the reporting side of things, and our developers have had ...

"The CRM which keeps on giving"

What do you like best about Close? A friend of mine once said: "the most important thing about a CRM is that you should enjoy using it". I love using Close. The UI is the simplest I have ever seen, and the customer service is top-notch. What do you dislike about Close? If I had to pick one thing, it would be that you can't yet include tasks on the sequences. However, that would be on the level of SalesLoft! What problems is Close solving and how is that benefiting you? Everything is in the ...

"Close is incredible!"

What do you like best about Close? Close not only has the best Support system with their CRM, but the leaders and everyone is so helpful with using Close. Close is extremely easy and efficient to use and is always improving their processes as well. What do you dislike about Close? Honestly, nothing! Once you learn how to use it, it is extremely user friendly and has helped streamline our systems and operations effectively. What problems is Close solving and how is that benefiting ...

"The Best CRM For Coaches And Consultants"

What do you like best about Close? Close is not a clunky CRM like Hubspot or Salesforce. Getting insights, building new projects, and team management are way faster and easier to use. The support is world-class as well. Typically I am hesitant to email any tech support team and instead try to find solutions on my own because support is usually so slow. With Close the support team, my questions are always answered in less than 30 minutes. What do you dislike about Close? I wish there were ...

"Close is the BEST CRM I have ever used!"

What do you like best about Close? Close has so many unique features that allow you to keep track of your leads and have the quickest and easy-to-understand views of where the lead is in the sales cycle. What do you dislike about Close? The only downside to Close is there is currently no mobile app... but I have heard rumors that its in the works (; What problems is Close solving and how is that benefiting you? Close solves my day-to-day workflow structure by providing Smart Views so I know ...

"Close has been a refreshing change in CRM's allowing us to grow and adapt internally."

What do you like best about Close? I like how you can add custom fields and use auto-sequencing to help reduce the workload. You can also bring in external web links as custom fields to help bring everything into one program. What do you dislike about Close? I have to create a smart view for some processes that I feel should be standard or built-in. Phone calls are capped at 30 seconds to kick out of an auto-sequence when sometimes I haven't event gone through the voice prompts yet. What ...

"Excellent Sales Engagement Platform"

What do you like best about Close? Close helps speed up the outbound prospecting process for our sales team. What do you dislike about Close? I wish it had the ability to record multiple voicemail drops. That would be extremely helpful. What problems is Close solving and how is that benefiting you? Helping us perform and tracks calls, emails, and text messages of our entire team from one platform.

"Awesome Customer Service"

What do you like best about Close? They are absolutely the best at what they do. They are always rapid in their response and resolution. Everyone that I have encountered has been excellent. Thank you so much for the awesome service :) What do you dislike about Close? There isn't anything that I dislike for now What problems is Close solving and how is that benefiting you? The majority of my requests are having numbers reassigned and they are very quick in their assistance

"Best for small business..."

What do you like best about Close? Bundle of all the best of class tools without upcharging or pushing integration partners. I was able to fire ClickFunnels, a robo call service, and a digital marketer. What do you dislike about Close? Jeeze, it's a lot to master and I feel guilty I'm not using it to it's full potential What problems is Close solving and how is that benefiting you? Cadence management. I now have a one stop solution.

"Easy to use CRM"

What do you like best about Close? It is VERY user friendly and has all of the functionality I could ever user, and at a much better price! Pedro was amazing at onboarding us. What do you dislike about Close? Nothing yet! I like it all! And if I do run into an issue, they are very responsive. What problems is Close solving and how is that benefiting you? I have so much more visibility into my organization now and we will be able to move people through the funnel.