Close Reviews in September 2026: User Ratings, Pros & Cons

"Actually the best CRM system for sales!"

What do you like best about Close? With Close we have found a CRM system that really covers ALL important applications at a fair price. We send emails in less than 5 seconds, manage 200 calls a day per employee without any problems and sort all our leads with the Smartviews so well that our customers regularly ask us how we do it. No customer is lost, even if you stay in the follow-up for several months, all emails, meetings and call notes can be looked through in seconds and the tracking ...

"Simple, Powerful and Extremely Easy to Adopt into your Workflow"

What do you like best about Close? The first CRM I've encountered "out of the box" with SMS, Virtual Phone, Power "intuitive" Dialing, Email, Smartlists and Centralized Visibility of all communications. What do you dislike about Close? Would like additional capabilities within "Sequences," such as Auto-Assigning Tasks & an App for iPad to allow me to click to dial within the CRM. What problems is Close solving and how is that benefiting you? Centralizing communication for Calls, SMS & ...

"Awesome"

What do you like best about Close? I like the intuitive interface, the velocity and the smartview. Using close, you can create quickly and easily the list of contacts that you want to call. I think it's the fastest CRM. What do you dislike about Close? I don't like that you can't create the note and Whatsapp template, because i think they could save a lot of time. I don't like the report because i would like it more specific. What problems is Close solving and how is that benefiting ...

"Close has and still is the central organizational and tracking tool I use on a daily base."

What do you like best about Close? It is keeping me on track 100%. As a salesperson, it happens more often than not that I get behind in completing dispositions, sending follow up emails, rolling out sequences, managing tasks. This does not happen as often since I started using Close. I have been a loyal user for almost 3 years now and I am not looking to switch, probably ever. What do you dislike about Close? I wish it had more integrations available with other automation systems. This is ...

"Great all in one tool for Customer Management."

What do you like best about Close? Quick and user-friendly with the tools that you need to reach out to build your sales team. What do you dislike about Close? Wish that you could listen to music between making calls seemlessly. What problems is Close solving and how is that benefiting you? I previously had a problem where I reached out to support, and they responded within a few minutes they helped me resolve my issue.

"Great all in one tool for Customer Management."

What do you like best about Close? Quick and user-friendly with the tools that you need to reach out to build your sales team. What do you dislike about Close? Wish that you could listen to music between making calls seemlessly. What problems is Close solving and how is that benefiting you? I previously had a problem where I reached out to support, and they responded within a few minutes they helped me resolve my issue.

"A great business CRM for communication and lead tracking"

What do you like best about Close? My team and I have been using Close CRM for almost three years now. The app has proven to be useful, stable, and just pleasant to work on. Would recommend it to anyone looking for an affordable and stable CRM. And their support team is just awesome! What do you dislike about Close? Not a big fan of how it handles automations with Zapier, I had a problem passing certain buts of information to my database about leads that conpleted the follow up cycle What ...

"A great business CRM for communication and lead tracking"

What do you like best about Close? My team and I have been using Close CRM for almost three years now. The app has proven to be useful, stable, and just pleasant to work on. Would recommend it to anyone looking for an affordable and stable CRM. And their support team is just awesome! What do you dislike about Close? Not a big fan of how it handles automations with Zapier, I had a problem passing certain buts of information to my database about leads that conpleted the follow up cycle What ...

"Best Sales CRM for Performance"

What do you like best about Close? You can personalize almost everything and adapt it to your needs. It is designed for maximum sales performance & many calls, which is missing from most other CRM systems. What do you dislike about Close? One of the few things i would do differently would be that the system is open to every user, i.e. that every user can see the complete history & every lead. I would like to be able to restrict that. What problems is Close solving and how is that benefiting ...

"Close has been very helpful to me. User-friendly"

What do you like best about Close? For a trainee like me, I manage to get along with the tool quickly. What do you dislike about Close? During the first time, I had an issue adding up my number and my dialer. What problems is Close solving and how is that benefiting you? Helps me track and manage leads easily